Director / Senior Director - Ostro Strategy

Veeva Systems•Massachusetts - Boston, MA

2d•Remote

About The Position

Ostro, the leading conversational AI platform for life sciences, joined Veeva in early 2026 and is building the Strategy function that will define it’s next phase of growth and integrations into Veeva. At Veeva, strategy is responsible for positioning Ostro in the market and identifying and removing barriers to sales by closely collaborating with customers, prospects, and internal cross-functional teams.

Requirements

8+ years of experience in the pharmaceutical industry (years and depth of experience determine placement at the Director or Senior Director level).
Proven ability to serve as a subject-matter expert in customer-facing settings, translating product capabilities into clear positioning, messaging, and competitive differentiation
Track record of driving commercial outcomes in close partnership with Sales and other cross-functional teams
Experience partnering with Product Management, translating market feedback into product direction
Strong executive presence and the ability to influence and build trust with stakeholders from managers to the C-suite
Excellent written and verbal communication and presentation skills
Entrepreneurial, autonomous, and effective in an ambiguous, fast-scaling, build-phase environment
Willingness to travel up to 30% of the time, including to industry events, customers, and internal off-sites per year
Bachelors degree in related field

Nice To Haves

Strong product strategy experience
Experience in strategy consulting, life sciences technology, or agencies of record
Direct experience with conversational AI or AI-powered life sciences products
Familiarity with the Veeva Commercial Cloud ecosystem
Product launch experience with a top 20 pharma

Responsibilities

Key Deal support in partnership with Sales and Customer success teams
SME for Ostro's capabilities, roadmap vision, and Veeva Commercial Cloud integrations
Product positioning, messaging, pricing strategy, and go-to-market narrative
Competitive intelligence and differentiation
Identification of new product and segment opportunities based on market feedback
Cross functional partnership with the following Veeva teams: Product Management - partners with strategy in a two-in-a-box model to align market needs with product direction
Sales - earns the business that puts Ostro in front of patients and HCPs. Strategy keeps them informed on positioning, pricing, and competitive differentiation
Customer Success - Manages ongoing customer relationships and surfaces adoption feedback that informs our go-to-market strategy
Marketing - Promotes Ostro and the problems it solves. Strategy provides the positioning and narrative that shapes their content
Solution Engineering - Supports customer conversations that require technical validation, integration scoping, or vendor approvals
Data & Analytics – Measures and demonstrates the ROI on customer partnerships and delivers a strong value proposition to customers. Strategy supports translating this data to customers and prospects