Director-Security and Emergency Preparedness

Northeast Georgia Health System•Gainesville, GA

2d•Onsite

About The Position

The Director-Security and Emergency Preparedness is responsible for day-to-day Security Services operations at Northeast Georgia Health System Northern Market facilities. The role oversees officer selection and assignment, training coordination, policy review, security reporting systems, security equipment and alarm-monitoring issues. The Director assists the Executive Director with internal investigations and administration of the approved departmental budget, and reports to the Executive Director of Security & Emergency Management. This onsite role supports the Gainesville main campus as well as the Lumpkin and Habersham campuses, with regional travel and a flexible schedule as needed. The Director leads Northern Market security programs, including emergency response and crisis management, physical security, information and asset protection, incident management, and investigations. The role also represents the hospital with external agencies, manages budgets and program performance, and ensures security, safety, and emergency-management plans meet applicable NGHS, federal, state, DNV, and CMS requirements.

Requirements

Bachelor’s degree.
At least five years of previous hospital security department management experience, including responsibility for protecting people, safeguarding physical property, and overseeing facility parking.
Healthcare security experience.
Valid Georgia driver’s license.
CHPA certification upon hire or within one year.
Excellent verbal and written communication skills and ability to provide quality customer service to staff, patients, and visitors.
Ability to handle routine and crisis situations effectively, including crisis intervention and de-escalation.
Ability to lead in a team-oriented environment, identify and solve problems, and engage supervisors and staff in achieving program goals.
Ability to act responsibly, manage authority, and maintain confidentiality.
Ability to establish and maintain effective working relationships with associates, supervisors, senior administrators, public officials, and the general public.
Knowledge of security systems, including CCTV, access control, alarm monitoring, and reporting systems.
Ability to engage in physical defense systems, including weapons, defensive tactics, and use of patient restraints.
Ability to work onsite at the Gainesville main campus and Lumpkin and Habersham campuses, travel in the region, and work a flexible schedule as needed.

Nice To Haves

Degree in Law Enforcement preferred.

Responsibilities

Hire, coach, and develop supervisors and staff within established budgets; conduct routine supervisor appraisals.
Monitor and evaluate security programs through site reviews, vulnerability assessments, code drills, audit reports, and corrective action plans.
Build and maintain relationships with hospital leadership and staff, patients, visitors, and other groups to support security services.
Plan, develop, and implement security programs, including emergency response and crisis management, physical security, information and asset protection, incident management, and investigations.
Represent the hospital at security-related meetings with external agencies, including DHS, FEMA, GEMA, AFCEMA, ASPR, local police, and the county sheriff’s office.
Conduct annual Northern Market risk analysis, including crime, security incidents, workplace violence, and natural or manmade disaster threats.
Prepare and manage annual operating and capital expense budgets and keep department expenses within established budgets.
Maintain security activity statistics; provide monthly analysis and an annual report with improvement recommendations.
Review security and related policies at least annually and recommend and implement changes as needed.
Inform the Executive Director of circumstances that have or may have a serious impact on the hospital.
Guide supervisors in planning, assigning, and directing staff work, including shift scheduling and staffing within budget; ensure overtime is necessary and approved.
Develop and deliver security information and instruction to employees, students, and staff through orientation and other methods.
Attend monthly assigned committee meetings, including Environment of Care, Emergency Management Sub-Committee, and Security Management Sub-Committee meetings.
Prepare the annual Northern Market Security Management Program review and conduct safety and security surveys of lighting, emergency phones, alarms, and monitoring systems.
Review new and existing security-related contracts for accuracy.
Oversee required environmental safety, security, and emergency management plans; ensure plans and their implementation meet or exceed NGHS, federal, state, DNV, and CMS requirements, and track benchmarks and required reporting.
Collaborate with IT on security technology systems, including CCTV, access control, radio communications, and other technologies at new and existing Northern Market facilities.
Ensure supervisors and staff conduct safety and security rounds of hospitals, grounds, parking areas, and outlying buildings, and maintain visibility at assigned posts.
Write detailed evaluations, assign and oversee staff assignments and schedules, and provide leadership and guidance to the Northern Market security team.