Director-Security and Emergency Preparedness

Northeast Georgia Medical Center•Gainesville, GA

1d•Onsite

About The Position

The Director-Security and Emergency Preparedness is responsible for the day-to-day operations of Security Services programs at Northeast Georgia Health System Northern Market facilities. The role oversees the selection and assignment of officers, training coordination, policy review, security reporting systems, and security equipment and alarm monitoring. The Director assists the Executive Director with internal investigations and administration of the approved departmental budget, and reports to the Executive Director of Security & Emergency Management. This onsite role serves Northern Market hospitals and campuses in Gainesville, Lumpkin, and Habersham. It provides leadership for security staff and supervisors, manages security programs and budgets, evaluates risks and performance, and coordinates with hospital departments and external agencies. The position requires regional travel and a flexible schedule as needed.

Requirements

Bachelor’s degree.
Minimum of five years of previous hospital security department management experience, including responsibility for protecting people, safeguarding physical property, and overseeing facility parking.
Experience in healthcare security.
Valid Georgia driver’s license.
CHPA certification upon hire or within one year.
Excellent verbal and written communication skills and ability to provide quality customer service to staff, patients, and visitors.
Ability to handle daily and crisis situations efficiently and effectively, including use of crisis intervention and de-escalation techniques.
Ability to lead in a team-oriented environment, identify and solve problems, and engage supervisors and staff in achieving program goals.
Ability to act responsibly, manage authority, and maintain confidentiality.
Ability to establish and maintain effective working relationships with associates, supervisors, senior administrators, public officials, and the general public.
Knowledge of security systems, including CCTV, access control, alarm monitoring, and report systems.
Ability to engage in physical defense systems, including weapons, defensive tactics, and use of patient restraints.
Ability to work at the main campus in Gainesville and at Lumpkin and Habersham campuses.
Ability to travel in the region and work a flexible schedule as needed.
Ability to perform job tasks involving reading, writing, reasoning, talking, keyboarding, and driving.
Ability to occasionally lift and carry up to 20 pounds.

Nice To Haves

Degree in Law Enforcement preferred.

Responsibilities

Hire, coach, develop, and evaluate security supervisors and staff in accordance with established budgets and System protocols.
Monitor and evaluate security programs through site reviews, vulnerability assessments, code drills, and written audit or review reports; recommend improvements and implement corrective action plans.
Build and maintain customer relationships with hospital leadership and staff, patients, and visitors.
Plan, develop, and implement security plans and programs covering emergency response and crisis management, physical security, information and asset protection, incident management, and investigations.
Represent the hospital at security-related meetings with external agencies, including DHS, FEMA, GEMA, local emergency management agencies, law enforcement, and other relevant organizations.
Conduct annual Northern Market risk analysis, including consideration of crime, security incidents, workplace violence, and natural and manmade disaster threats.
Prepare and manage annual operating and capital expense budgets, and ensure expenses align with established budgets.
Maintain statistical data on security activities and provide monthly statistical reviews and an annual report with recommendations for improvement.
Review security and related policies at least annually and recommend or implement changes as needed.
Inform the Executive Director about circumstances or situations that have or may have a serious impact on the hospital.
Guide supervisors in planning, assigning, and directing staff work, including shift scheduling and staffing within budget; ensure overtime is used only when necessary and approved.
Develop and disseminate security information to employees, students, and staff through orientation presentations and other instruction.
Attend monthly meetings for assigned committees, including the Environment of Care Committee and Emergency Management and Security Management sub-committees.
Prepare the annual review of the Northern Market Security Management Program.
Conduct safety and security surveys of items such as lighting, emergency phones, alarms, and monitoring systems.
Review new and existing security-related contracts for accuracy.
Oversee required environmental safety, security, and emergency management plans and ensure the plans and their implementation meet or exceed NGHS, federal, state, DNV, and CMS requirements.
Track department performance against established benchmarks and ensure required reporting is completed.
Collaborate with IT on the development and management of security technology systems, including CCTV, access control, radio communications, and other technologies for Northern Market facilities.
Ensure supervisors and staff conduct safety and security rounds of hospitals, grounds, parking areas, and outlying buildings, and maintain visibility at assigned posts.
Write detailed evaluations, assign and oversee staff assignments and schedules, and provide leadership and guidance to the Northern Market security team.
Assist the Executive Director with internal investigations and administration of the approved departmental budget.