Director, SC Maintenance Strategy

Lowe's Home Centers•Mooresville, NC

18d•Onsite

About The Position

The Director, SC Maintenance Strategy leads the development and continuous improvement of maintenance and reliability strategy, standards, processes, and capabilities across Lowe's Supply Chain network. The role provides enterprise ownership for the current and future-state maintenance model, including reliability practices, preventive maintenance standards, automation maintenance strategy, performance governance, and scalable processes that improve asset performance and operational consistency. The Director partners with Supply Chain Maintenance Operations, Distribution Center Operations, Engineering, Technology, Finance, and other stakeholders to turn business needs and performance trends into sustainable maintenance and reliability solutions. The role also leads Distribution Center facilities capital and expense planning, strategic vendor relationships, and the development of processes, tools, training, and capabilities needed to support the future-state maintenance model. This position is based at Lowe's headquarters in Mooresville, North Carolina. The corporate office offers opportunities to collaborate and access amenities including walking areas, food and coffee, a workout facility, and check-ups.

Requirements

10+ years of direct experience in maintenance, reliability, engineering, facilities, automation, or related operations within complex distribution, manufacturing, or similar environments.
8+ years of experience developing and implementing maintenance, reliability, asset management, or operational strategies across multiple facilities or business units.
5+ years of leadership experience, including leading teams, leaders, and/or significant enterprise or multi-site maintenance, reliability, engineering, or operational programs.
Experience establishing enterprise standards, governance, performance measures, and scalable processes within a complex operating environment.
Experience supporting automated material handling environments, including robotics, conveyance, controls, or other complex automation technologies.
Experience using operational and financial data to identify systemic issues, evaluate trade-offs, prioritize investments, and measure business results.
Experience leading capital and/or expense planning, business case development, forecasting, and investment prioritization.
Experience managing strategic vendors, contracts, RFI/RFP processes, and vendor performance within a large-scale operational environment.
Demonstrated ability to lead complex cross-functional initiatives and influence senior leaders across Operations, Engineering, Technology, Finance, Strategic Sourcing, and related functions.
Strong business and financial acumen, with the ability to translate strategy into executable roadmaps, processes, capabilities, and implementation plans.

Nice To Haves

Experience leading maintenance and reliability strategy within a large, complex, multi-site retail, distribution, fulfillment, or manufacturing network.
Experience with enterprise reliability programs, preventive maintenance optimization, automation maintenance strategy, asset lifecycle management, and continuous improvement.
Experience developing maintenance strategies for highly automated distribution or fulfillment environments.
Relevant maintenance, reliability, engineering, project management, or continuous improvement certification.

Responsibilities

Develop and lead the enterprise maintenance and reliability strategy, roadmap, and future-state operating model across the Supply Chain network.
Establish and govern maintenance and reliability standards covering preventive maintenance, equipment care, spare parts management, shop standards, asset reliability, and related operating processes.
Define performance measures and governance for maintenance effectiveness, including preventive maintenance compliance, equipment uptime and downtime, and asset reliability.
Use network performance data, root-cause analysis, and field insights to identify systemic issues and prioritize reliability, process, and capability improvements.
Lead maintenance strategy for automation, robotics, conveyance, controls, and other complex equipment, partnering with Engineering and Technology to ensure maintainable solutions and scalable support capabilities.
Partner with Maintenance Operations and Distribution Operations to translate operational needs and recurring challenges into enterprise standards, processes, and long-term solutions.
Lead continuous improvement efforts to reduce recurring downtime, improve preventive maintenance effectiveness, extend asset life, and improve operational performance.
Lead annual Run the Business capital and expense planning for Distribution Center facilities, including investment prioritization, project governance, forecasting, and financial performance.
Partner with Finance, Engineering, Strategic Sourcing, and Operations to develop business cases, set investment priorities, conduct RFI/RFP activities, and execute long-term asset and service strategies.
Lead strategic vendor relationships supporting Distribution Center facilities, equipment, and automation, establishing expectations for service, reliability, responsiveness, quality, and cost.
Develop processes, tools, training, role expectations, and adoption strategies to build maintenance capabilities and support the future-state maintenance model.
Benchmark industry practices and emerging technologies to identify opportunities to advance maintenance, reliability, automation support, and asset management across the network.
Influence senior Supply Chain leaders and cross-functional partners to drive adoption, accountability, and consistent execution of enterprise maintenance and reliability priorities.