Director, Sales (Future Openings)

Full Circle Research

2d•Remote

About The Position

The Director, Sales focuses on the pre and post phases of the project lifecycle: generating sales with new and existing clients, and following up post-project to gauge client satisfaction as a means of ensuring repeat business.

Requirements

Bachelor’s degree
Minimum 10 years’ experience in market research
Minimum 5 years’ experience in outbound online sample sales
Current market, competitive products and trends
MS Office
Salesforce
Proven project management skills, including the ability to manage multiple projects simultaneously
Proactive problem-solving skills and a continuous improvement mindset
Excellent communication, negotiation and interpersonal skills
Ability to work effectively independently, as well as part of a team
Detail-oriented with exceptional organizational and time-management skills
Strong commitment to confidentiality and professional integrity

Responsibilities

Develop and build a pipeline of opportunities and strategies to meet sales goals.
Leverage, orchestrate and rally company resources to achieve our full potential on sales opportunities.
Initiate new customer relationships via cold calls, emails, LinkedIn, virtual and in-person meetings, conferences and social networking.
Develop project plans and timelines, calculate pricing and determine project feasibility, partnering with Operations team, as applicable.
Travel as required (i.e., conferences, in-persons, etc.).
Partner with Marketing to devise innovative strategies to market Full Circle products and services; agree on tactics, timelines and responsibilities to ensure that the targets are met.
Grow existing customer partnerships via consistent, meaningful contact and productive project oversight, offering a consultative customer service approach.
Respond to client inquiries in a prompt timeframe that meets company standard.
Seek opportunities to upsell our product line.
Advocate on behalf of our customers to communicate desires and market realities to internal teams.
Use Salesforce to record all activity accurately, comprehensively and by deadline.
Create sales reports and provide feedback to leadership.
Monitor invoices to ensure efficient, accurate and timely processing.
Work with the Finance department if any clients do not resolve any past-due invoices; this may include the facilitation of payment terms negotiation.
Identify and fulfill opportunities for brand recognition, including attendance at trade shows and events.
Volunteer to serve the industry (i.e., become a local, regional or national board member; chair a committee, etc.).
Update job knowledge by participating in conferences and educational opportunities.
Promote expertise and commitment to the MRX industry via LinkedIn.