Director, Sales

Open Text Inc.
14d

About The Position

Join our Operational Service Management (OSM) team and help our diverse customer base modernize and optimize their IT and operational services using OpenText™ OSM solutions. In this strategic leadership role, you will create and execute sales strategies to expand market presence, empower your team, and drive significant revenue growth across the US region. We are seeking a driven, results-oriented sales leader who can build, develop, and lead a high-performing team focused on delivering innovative OSM solutions across the enterprise landscape.

Requirements

  • Proven success in leading enterprise software sales teams, preferably in ITSM, OSM, IT Operations Management, or related enterprise software segments.
  • Strong background in solution selling, with an emphasis on aligning customer operational and service management needs with enterprise software.
  • Demonstrated ability to develop sales strategies, lead pipeline generation, and close complex deals.
  • Effective communicator and motivator with a passion for mentoring and developing top talent.
  • Experience managing national or large regional territories in a fast-paced, high-growth environment.
  • Ability to build executive-level relationships and influence C-suite decision-makers.
  • Bachelor’s degree or equivalent experience.
  • Typically 8–12 years of enterprise software sales experience, including 3–5 years in a leadership role.
  • Experience managing quota-carrying sales teams and consistently exceeding targets.
  • Deep understanding of operational service management, IT service management, or IT operations solutions.
  • Previous success working cross-functionally with presales, marketing, and services teams.

Responsibilities

  • Team Recruitment and Development – Recruit, develop, and support a high-performing OSM sales team.
  • Strategic Leadership – Lead and inspire the team to achieve revenue and pipeline goals.
  • Sales Enablement – Ensure your team is equipped to effectively identify, qualify, position, demonstrate, and articulate the value of OpenText OSM solutions.
  • Market Expertise – Stay on top of evolving market trends, competitive landscape, and customer needs while helping the team position OSM value effectively.
  • Customer Engagement – Work with key customers to understand their operational and IT service challenges and guide them toward high-impact solutions using the OpenText OSM technology stack.
  • Revenue Generation – Develop strategies and plans to consistently exceed quota expectations and expand OpenText’s footprint in the OSM space.

Benefits

  • At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page.
  • As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
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