Director, Sales, State & Local Government

Genesys•Durham, NC

1d•$156,800 - $275,800•Hybrid

About The Position

At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day. As the Director of Sales for the State & Local Government - East team, you will have the opportunity to develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client’s customers. You will also have the opportunity to drive an outstanding company culture to support your team in their success. We look for individuals who have a proven track record of overachieving and who like to WIN!

Requirements

Proven experience managing and developing a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives, preferred public sector experience.
Proven experience communicating, negotiating, and helping Account Executives close deals with key executives and stakeholders.
Ability and desire to participate in strategic and tactical planning for the team and region.
Be a "High Energy", results-oriented achiever and a team player willing to work in a demanding and dynamic environment.
10+ years relevant sales management experience (Cloud or SaaS based software sales preferred).
Confirmed ability to lead complex sales cycle, with a track record of successful revenue attainment.
Knowledge of the CCaaS, Digital, and AI market for State & Local Government.
BS or BA degree or equivalent work-related work experience.
Ability to travel up to 50%.

Nice To Haves

Public sector experience

Responsibilities

Develop and implement comprehensive strategy for the sales cycles to create an amazing customer experience for our client’s customers.
Drive an outstanding company culture to support your team in their success.
Drive the business through accurate forecasting and strategic account planning.
Own and develop your territory.
Showcase proven abilities to create relationships with executives, stakeholders, and key influencers.
Manage and develop a team of sales representatives including recruiting, hiring, coaching, developing, and training for account executives.
Communicate, negotiate, and help Account Executives close deals with key executives and stakeholders.
Participate in strategic and tactical planning for the team and region.
Increase pipeline with current customers and prospects.
Devise a strategy for New Logo, expansion and migration/evolution customers.