Director, Sales Operations

Worldpay • Cincinnati, OH

2d

About The Position

Worldpay is seeking a strategic, data-driven Director of Sales Operations to lead the planning, processes, and insights that power their revenue organization. This role involves close partnership with Sales Leadership and cross-functional teams to optimize performance, enhance operational efficiency, and enable the sales team to achieve ambitious growth targets. The Commercial and Sales teams at Worldpay are described as a dynamic group of go-getters who focus on thinking like their customers and creating value for businesses of all sizes.

Requirements

• 10+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related analytical role.
• Proven expertise in designing sales planning, forecasting, performance measurement, and KPI development.
• Super admin of CRM systems (e.g., Salesforce) and sales analytics tools.
• Demonstrated ability to simplify complex data into clear insights and recommendations.
• Excellent communication and people-management skills, including experience working with executives.
• Track record of creating and optimizing processes, driving operational discipline, and delivering measurable cross-functional impact.
• Experience leading and developing operational or analytical teams.

Nice To Haves

• Experience in a channel technology, Fintech, or complex enterprise-sales environment.
• Proficiency in BI tools (Power BI, Tableau), Excel/Sheets.
• Command of sales methodologies.

Responsibilities

• Lead sales strategy and planning, including quota setting, territory design, and performance analysis to support revenue and productivity goals.
• Own sales performance management by developing and maintaining KPIs, dashboards, forecasts, and executive-level insights that drive data-backed decision-making.
• Streamline and optimize sales processes to improve efficiency, seller productivity, and overall operational execution.
• Oversee the sales technology ecosystem—CRM, analytics platforms, and automation tools—ensuring strong data accuracy, effective governance, and high user adoption.
• Partner with Finance, Marketing, Product, and other teams to align on GTM strategies, reporting frameworks, and operational cadences.
• Lead key sales rhythms, including QBRs, pipeline reviews, forecast meetings, promoting accountability and consistency across the organization.
• Manage and develop a high-performing Sales Operations team, fostering a culture of collaboration, ownership, and continuous improvement.

Benefits

• Rewarding career opportunities
• Competitive compensation
• Annual salary range upon hire is $157,800.00-$238,275.00
• Position is eligible for bonus
• Reasonable accommodations will be provided for individuals with qualified disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees