Director Sales Operations

NAES•The Woodlands, TX

2d•$167,900 - $193,100

About The Position

At NAES, you’ll find engaging and challenging career opportunities across conventional power generation, renewable energy, energy storage, grid operations and complex industrial facilities. At every level of the company, our people share a common goal: to instill confidence in our clients through a steadfast commitment to safety, integrity, and the quality of our work. NAES is largest independent operator of power facilities in the industry, managing more than 400 facilities and over 60 GW of generation under contract across the United States, Canada, Mexico and the UK. Powered by a team of roughly 4,000 people, we now support the full life cycle of energy and industrial plants — from development and construction through operations, optimization, digital transformation and decommissioning — giving our employees the opportunity to grow their careers while helping to modernize the critical infrastructure that keeps communities running. Summary The Director of Sales Operations is responsible for driving commercial effectiveness, process discipline, and scalable revenue performance across EP product lines. Lead the development and execution of sales operating plans, performance management frameworks, and commercial processes that enable profitable growth. Oversee CRM governance, analytics, marketing execution through external partners, and the Equipment Model (Asset Program) to ensure alignment with strategic objectives and future revenue opportunities.

Requirements

10–15 years of experience in Sales Operations, Commercial Operations, or related roles within power generation, EPC, or industrial markets
Demonstrated experience in sales planning, forecasting, CRM management, and performance analytics
Strong understanding of commercial processes, including pipeline management and ITO workflows
Experience supporting complex, multi-million-dollar commercial environments
CRM platforms (e.g., Microsoft Dynamics, Salesforce or equivalent)
Business intelligence and reporting tools (e.g., Power BI, Tableau)
Microsoft Office Suite (Excel, PowerPoint)
Strong analytical and problem-solving skills
Strategic thinker with strong execution discipline
High attention to detail and operational rigor
Ability to influence cross-functional stakeholders
Strong communication and leadership skills
Change management and process improvement mindset

Nice To Haves

Bachelor’s degree in business, engineering, or related field from an accredited college or university recognized by the United States Department of Education or equivalent
MBA or advanced business degree
Experience in power generation, EPC, or industrial services environments
Familiarity with marketing coordination through external agencies
Experience with asset-based or equipment-driven business models
Exposure to compensation planning and territory design

Responsibilities

Translate commercial strategy for EP product lines into actionable sales operating plans, including segmentation, ICP definition, territory planning, and market prioritization
Lead the annual operating plan, including quota allocation, capacity planning, and revenue target alignment
Ensure alignment between sales objectives and broader business goals
Lead sales planning and performance management, including budgeting, forecasting, pipeline governance, and KPI development
Establish and manage a structured business review cadence to track performance, identify gaps, and drive accountability
Improve forecast accuracy and pipeline visibility across the organization
Drive continuous improvement of the end-to-end ITO (Inquiry-to-Order) process, standardizing workflows and enhancing productivity, conversion rates, and cross-functional alignment
Partner with Sales, Operations, and Finance to streamline processes and remove bottlenecks
Oversee CRM governance, data integrity, and system optimization
Develop dashboards and reporting frameworks that provide leadership with actionable insights into revenue performance, margin trends, and pipeline health
Ensure CRM adoption and alignment with commercial processes
Oversee marketing execution through external agency partners
Ensure demand generation, brand positioning, and campaign initiatives align with target segments and commercial growth objectives
Monitor campaign effectiveness and optimize marketing ROI
Design and govern a structured framework for the Equipment Model (Asset Program) as a virtual inventory platform
Establish processes to source, vet, approve, and manage assets to support future sales opportunities
Ensure alignment between asset strategy and commercial objectives
Lead change management initiatives across the commercial organization
Drive adoption of new processes, tools, performance frameworks, and operating disciplines
Foster a culture of accountability, data-driven decision-making, and continuous improvement