Director, Sales Operations and Pricing

Emerson•Cranberry Township, PA

3d•Onsite

About The Position

Emerson is seeking a forward-thinking, senior leader to guide our Power & Water Solutions business unit through commercial transformation, driving the modernization of data, analytics and core commercial processes across marketing, sales, and business development. As the Director, Sales Operations and Pricing, you will design and scale the frameworks, tools, and behaviors required to support rapid growth and drive cross functional performance, owning KPI governance, incentive strategy, data modernization, and commercial process optimization. The position is based in Cranberry Township, PA, Austin, TX, Houston, TX, or St. Louis, MO. At Emerson, we help customers in the world’s most crucial industries tackle the challenges of modern life. This is an opportunity to be a part of a team that drives innovation that makes the world healthier, safer, smarter, and more sustainable. The Power & Water Solutions business focuses on upgrading existing power plant systems with industry‑leading automation, controls, and instrumentation to promote sustainability and longevity of the North American power grid.

Requirements

Bachelor’s degree in Business, Industrial Engineering, Information Systems, Analytics, or a related field required. Equivalent combination of education/experience will be considered.
7+ years of experience in business intelligence, data strategy, commercial excellence, sales/marketing operations, or business transformation roles.
Including experience with data analysis, dashboard/report development, or BI platforms, or project work using AI or ML, software specifications, product specification reviews, or Experience either in proposal management, sales management or product marketing.
Deep understanding of commercial processes across marketing, sales account management, forecasting, and pipeline management; Knowledge of data architecture concepts, including master data, data governance, metadata, and data quality frameworks.
Strong working knowledge of business intelligence principles, including KPI design, dashboarding, and performance measurement systems.
Familiarity with enterprise systems such as Oracle CRM, ERP, CPQ, and marketing automation, including an understanding of how data flows between these systems.
Demonstrated ability to translate complex data into strategic insights and executive-level recommendations.
Understanding of business transformation methodologies, including process mapping, continuous improvement, and change management.
Authorized to work in the United States without sponsorship now and in the future.

Nice To Haves

Experience with CRM/ERP ecosystems (e.g., Salesforce, Microsoft Dynamics, SAP, Oracle) is strongly preferred.
Advanced degree (MBA, MIS, Analytics) preferred
Background in industrial, energy, or engineered solutions environments is beneficial
Knowledge of B2B industrial or solutions-based commercial models, preferably in energy, power, water, automation, or related industries.
Project Management certifications (e.g. PMP) helpful for large-scale program delivery
Analytics or BI Certifications a plus

Responsibilities

Serve as the senior leader driving the BU’s sales excellence strategy, modernizing processes across Marketing, Sales, and Business Development to support rapid growth and long term scalability.
Create and drive a sales excellence framework and lead its evolution—designing, refining, and operationalizing processes that enhance performance, consistency, and alignment across the commercial organization.
Lead cross functional initiatives that integrate Sales, Marketing, and Business Development processes into a unified commercial system.
Partner with executive and functional leaders to ensure the adoption of business systems, processes, and insights (i.e. go-to-market strategy, technology adoption, pricing practices) are aligned to business priorities.
Standardize core sales processes, including segmentation and targeting, lead and opportunity management, account planning, forecasting, and performance measurement.
Collaborate with Sales, Product Marketing, Marketing Communications, Business Development and Regional Leaders to ensure consistent adoption of best practices, tools, workflows, and performance metrics.
Modernize commercial data and analytics capabilities by driving adoption of dashboards, reporting platforms, and automation tools that elevate decision quality.
Oversee the strategy, integration, and adoption of commercial tools (CRM, forecasting, pricing, analytics platforms), enabling accelerate business growth and strengthening commercial execution.
Identify process, technology, and workflow improvement opportunities through end to end business process analysis and continuous improvement methods (i.e. Lean, Continuous Improvement, Industrial Engineering methods), strengthening commercial execution and speed to insight.
Partner with IT, Digital, and Data Operations Team to unify data from Oracle CRM, PA, EET, marketing automation, and other systems into a cohesive commercial intelligence ecosystem with strong governance and KPI discipline.
Drive Key KPI review meetings with action plans resulting from data for business performance and price council globally.
Establish a performance management rhythm that delivers clear visibility into commercial health, drives accountability, and informs strategic decision making.
Equip leaders with actionable insights that highlight growth opportunities, performance gaps, and emerging customer and product trends.
Analyze market, customer, and internal performance data to identify whitespace, adjacencies, customer expansion pathways, and underpenetrated segments.
Provide analytical support for enterprise strategy development, annual operating planning, organizational assessments, and key account planning.
Lead the strategic design, governance, and optimization of incentive programs that reinforce desired commercial behaviors and drive growth.
Partner with Finance and Sales Leadership to model, forecast, and adjust incentive structures that support market dynamics and evolving organizational priorities.
Ensure incentive programs are executed with transparency, accuracy, and a strong linkage to measurable outcomes.
Provide thought leadership and analytical rigor to pricing strategy, including evaluating performance, testing pricing scenarios, and informing strategic recommendations.
Collaborate with Finance, Product, and Commercial leaders to align pricing decisions to market needs, customer value, and growth objectives.
Surface insights and trends that support continuous refinement of pricing models and commercial packaging.