Director, Sales Insights (Americas)

Global Payments Inc.•Cincinnati, OH

5d•$125,000 - $135,000•Hybrid

About The Position

This highly visible leadership role involves transforming sales data into strategic decisions that drive growth across North America. The Director, Sales Insights will partner closely with senior sales leaders to create a single source of truth for performance, forecasting, and pipeline health. The insights generated will influence executive decision-making, strengthen sales effectiveness, accelerate revenue growth, and unlock new opportunities through automation, analytics, and artificial intelligence. This role is critical in advancing Global Payments’ mission to deliver innovative solutions that help businesses thrive in an increasingly connected world.

Requirements

Proven success leading sales analytics, sales performance or business intelligence functions, with experience guiding teams and influencing senior stakeholders.
Strong expertise in translating complex data sets into actionable insights, recommendations and business outcomes that drive measurable results.
Experience working with customer relationship management (CRM) platforms such as Salesforce and a strong understanding of end-to-end sales funnel performance.
Advanced analytical and data visualization capabilities, including experience with tools such as Power BI, Tableau, Looker or comparable platforms.
Exceptional communication and executive presentation skills, with the ability to influence decisions, build alignment and confidently engage with senior leadership.

Nice To Haves

Experience developing automation, predictive analytics or artificial intelligence-driven solutions that improve sales effectiveness and business performance.
Strong proficiency in Structured Query Language (SQL) and data modeling to support scalable reporting, forecasting and performance analysis.
Experience partnering across Finance, Marketing, Sales Enablement and Commercial functions to deliver aligned insights and strategic recommendations.

Responsibilities

Drive sales performance visibility across North America, delivering trusted insights and performance metrics that empower leaders to make faster, data-driven decisions and accelerate business growth.
Shape the future of the sales revenue engine, establishing consistent key performance indicators (KPIs) and reporting standards that improve alignment, accountability, and forecasting accuracy across channels and regions.
Lead automation and analytics innovation, streamlining reporting processes and leveraging advanced data solutions to increase efficiency, unlock deeper insights, and maximize organizational impact.
Influence strategic growth decisions, providing executive-level analysis and storytelling that identify opportunities to strengthen pipeline performance, optimize revenue outcomes, and improve commercial effectiveness.
Champion data-driven transformation, advancing artificial intelligence (AI) and predictive analytics capabilities through high-quality data foundations that enable smarter planning, stronger performance, and long-term competitive advantage.