Director, Sales, Flex Pay

Upgrade

6d•Remote

About The Position

We are seeking an experienced and strategic Director of Sales to join our Flex Pay BNPL retail team. This person will play a pivotal role in driving revenue growth, building strategic partnerships, and expanding our footprint in BNPL. This senior level IC will prospect, nurture, and sign a robust pipeline of Enterprise and Mid- Market merchants to drive net new Flex Pay merchant acquisition. We are looking for a self-starter who can thrive in a fast-paced growth environment to take Flex Pay to the next level.

Requirements

8-10 years of progressive sales leadership experience within BNPL or payments space.
Deep understanding of the BNPL landscape, payment technologies, retail, e-commerce ecosystems, and payments service providers. (PSPs)
Track record of achieving ambitious revenue targets in a fast-paced, competitive market.
Excellent communication, negotiation, and deal closing skills.
Bachelor’s degree in business, finance, or a related field
English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide.

Nice To Haves

MBA preferred.

Responsibilities

Drive net-new business for Flex Pay by prospecting, qualifying, nurturing, and closing Enterprise and Mid-Market retail merchants.
Create consultative sales presentations, RFP proposals, and own the end-to-end contract negotiation process for new opportunities.
Develop and implement a data-driven sales strategy aligned with company goals to drive revenue growth and market penetration, while streamlining sales processes.
Work closely with Product, Design, Data, Risk, Marketing, Legal, and other teams to ensure the Flex Pay team is continuously improving the product offering.
Identify and cultivate strategic partnerships with merchants, PSPs, e-commerce platforms, and digital wallets to expand adoption of BNPL solutions.
Own sales targets, pipeline management, and forecasting, ensuring consistent achievement of KPIs and revenue goals.
Leverage customer feedback, market insights, and industry trends to refine sales approaches and inform product development and adoption.