Director Sales Contract Operations

Ascend Learning, LLC•Burlington, OR

19h•Hybrid

About The Position

Ascend Learning, a leading healthcare and learning technology company, is seeking a Director of Commercial Contract Operations. This role is responsible for ensuring efficient, compliant, and scalable contract processes that support revenue growth and mitigate risk. The position will lead the strategy, execution, and governance of the contract lifecycle management (CLM) system across the organization. The Director will manage a high-performing team, drive operational excellence, and expand contract services across all Ascend sales teams.

Requirements

Bachelor's degree in business, finance, law, or a related field is required
8+ years of experience in contract management, commercial operations, or legal roles.
3+ years of direct people management experience, including leading managers or senior individual contributors.
Strong understanding of contract law, negotiation principles, and contract drafting.
Strong understanding of commercial terms, risk mitigation, and regulatory compliance.
Exceptional leadership, communication, and stakeholder management skills.
Ability to thrive in a fast-paced, global environment and manage competing priorities.

Responsibilities

Implement and optimize CLM technology solutions to improve speed, accuracy, and compliance.
Develop and enforce standardized contracting templates, playbooks, and governance frameworks.
Lead, mentor, and grow a team of contract professionals, fostering a culture of accountability and continuous improvement.
Define clear roles, responsibilities, and KPIs for the team to ensure operational excellence.
Serve as the primary liaison between Commercial Operations, Legal, and Sales leadership. Drive alignment on contract policies, approval workflows, and risk management strategies.
Support strategic initiatives such as pricing models, revenue recognition, and compliance programs.