Director, Risk Management

Capital One • McLean, VA

3d • $187,300 - $235,100 • Hybrid

About The Position

The Director, Risk Management will serve on Capital One’s Business Continuity and Resilience Risk Management team within Operational Risk Management in the Second Line of Defense. The role oversees and challenges First Line of Defense risk-taking across Capital One businesses and is responsible for implementing and providing ongoing oversight of the company’s Operational Resilience framework across the Enterprise, including compliance with applicable international regulatory requirements. The Director works with partners across the company to identify and address business continuity and operational resilience risks, respond to crises and incidents, and evolve resilience methods. Directors are expected to use analytical, organizational, communication, and technology skills to influence business partners and deliver on team priorities.

This is a hybrid position, subject to Capital One’s hybrid policy and required on-site presence at the designated office location. The role is eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives. The listed full-time annual salary ranges are $206,000–$235,100 in McLean, Virginia, and $187,300–$213,700 in Plano, Texas, and Richmond, Virginia. Salary for other locations is based on the pay range associated with the location.

Requirements

• Bachelor’s degree or military experience.
• At least 8 years of experience in risk management, business continuity, disaster recovery, operational resilience, or audit.
• At least 5 years of experience in the financial services industry or a regulatory environment.
• At least 3 years of experience in people management.
• At least 3 years of experience consulting with and presenting to senior executive leadership.

Nice To Haves

• Master’s degree in Business Administration (MBA), Finance, Risk Management, or a related analytical field.
• Experience in a Second Line of Defense risk management role and a record of effectively challenging First Line of Defense business decisions across diverse lines of business.
• Familiarity with U.S. and international operational resilience and risk management regulatory standards, such as Federal Reserve SR 20-24, OCC guidelines, DORA, or Basel Committee principles.
• A Certified Business Continuity Professional (CBCP/MBCP), Certified in Risk and Information Systems Control (CRISC), Certified Information Security Manager (CISM), or other operational risk or resilience designation.
• Experience leading data-driven risk analyses, developing risk-based hypotheses, and translating complex technical data into narrative-driven executive reports.
• Experience overseeing corporate crisis management or incident response frameworks during high-impact, real-time events.

Responsibilities

• Oversee and challenge First Line of Defense risk-taking across Card, Retail, Commercial, Auto, and Enterprise Services lines of business.
• Implement and govern Capital One’s Operational Resilience Framework across the Enterprise, including driving compliance with international regulatory requirements.
• Respond to and report on crises and incidents, ensuring First Line of Defense responses are appropriate and Second Line of Defense Risk Management leadership is informed.
• Monitor emerging resiliency risks in the industry and within Capital One, ensuring the First Line of Defense is prepared to respond.
• Serve as a thought partner on changes to business continuity and resilience methodologies.
• Collaborate with stakeholders and leaders across organizations to achieve objectives.
• Coordinate program activities and deliverables to support collaboration within the team and across stakeholder groups.
• Communicate complex technical concepts clearly and concisely through written materials and verbal presentations.
• Oversee data-driven, risk-based analysis, beginning with problem identification or hypothesis development.

Benefits

• Comprehensive health, financial, and other benefits supporting total well-being.
• Eligibility for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Director