Director, Risk Management

Regency Centers • Jacksonville, FL

5d • Hybrid

About The Position

At Regency Centers, our people are our greatest asset, and we believe that our highly skilled and talented team makes us better. We are seeking a Director, Risk Management to join our corporate office located in Jacksonville, FL. This is a hybrid opportunity with 3 days in the office and 2 days working remotely after the training period. This individual will provide strategic direction and management for the company’s insurance programs, including Property, Liability, and Executive Lines, as well as its captive insurance program, while managing a current team of three.

Requirements

• Minimum ten (10) years of relevant experience
• Bachelor’s degree
• Meaningful experience with risk management-related information systems, for the purposes of data management and analysis
• Ability to understand and interpret insurance policy language, including business and legal ramifications
• Knowledge of accounting and financial terms and issues relating to insurance and risk management
• Familiarity with and understanding of actuarial analyses and related issues
• Knowledge of relevant finance and accounting issues required, including methods of allocating risk management costs, setting reserves for insured claims, and auditing procedures
• Strong analytical skills
• Experience in effective team management and professional development
• Proficiency in Risk Management-related information systems
• Proficiency in Microsoft 365 applications and SharePoint, or similar information and file-sharing technologies
• Comfort and savvy with use of a variety of information management technologies, including ability to learn and adapt to changing technology solutions, including AI
• Willing and able to travel domestically and internationally as needed

Nice To Haves

• CPCU or ARM/SRM-E and/or other relevant risk management/insurance certifications.
• Graduate level education in relevant area
• Knowledge of Origami and/or Riskonnect

Responsibilities

• Develop program design, tailored to the retail shopping center business and the specifics of Regency’s national 500-shopping center platform.
• Negotiate cost effective financial terms, coverage terms and policy language, terms and conditions with brokers and carriers for all three major programs.
• Work closely with Finance, Accounting, Operations and Legal as to key issues impacting insurance program design, management and implementation, including claims management and resolution.
• Work closely with Finance, Real Estate Accounting and Property Management to determine the allocation of insurance costs by region, property and legal entity.
• Direct and manage Bridges Insurance Company, the Company’s captive insurance subsidiary, including reserves, distributions, claims, fronting arrangements, governance and annual distributions to shareholders.
• Recommend and implement short- and longer-term strategic direction for Bridges to maximize its value to the Company as its sole shareholder.
• Lead efforts, while working with Legal, Property Management and other internal groups, as well as TPAs and outside counsel, with respect to claims resolution strategy and management, including: Asserting coverage rights with the Company’s insurers.
• Managing the Company’s program to investigate, defend, and respond to claims made against the Company, primarily property and liability at our centers, to minimize exposure and cost.
• Aggressively tendering claims to and seeking subrogation from third parties whenever possible, to minimize exposure and cost to the Company.
• Manage, train, and motivate Risk Management staff to optimize department productivity, effectiveness and performance.
• Create and implement development plans to improve each department member’s professional development and maximize their long-term potential.
• Analyze property and liability claims data to identify trends, root causes, and exposures.
• Work closely with Legal and Property Management teams to develop and execute strategic loss control initiatives designed to reduce claim frequency and severity, improve financial outcomes, and support the organization's overall risk management objectives.
• Advise, counsel and negotiate on tenant lease, debt financing, construction contractor, and vendor contract terms and conditions relating to insurance and risk management, to achieve optimal insurance contract terms that protect the rights and assets of the Company.
• Manage and continually improve the Company’s Risk Management-related information systems relating to the company’s asset portfolio, coverage, and claims detail and history, to optimize data organization, integrity and usefulness.

Benefits

• 23+ PTO days annually
• 11 paid holidays (in addition to PTO)
• Paid leave programs (parental, compassion, bereavement, jury duty, and military)
• Health Advocacy + Employee Assistance Program (EAP)
• Modified in-office hours
• Dedicated remote work days
• 401(k) with a generous company match plus corporate profit sharing
• Anniversary stock grant awards
• Health Savings Account (HSA), Health Care FSA, and Dependent Care FSA
• 100% company paid Life Insurance/AD&D and Disability Insurance
• Voluntary benefits (supplemental life/AD&D, critical illness, accident, hospital indemnity, and identity theft)
• Student loan repayment resources
• Medical, Dental and Vision Insurance
• Award winning and incentives-based wellbeing program through Personify Health
• Family planning, mental health, and pain management programs
• 52 hours per year of paid Volunteer Time Off
• Company gift matching
• Tuition reimbursement
• Continued education opportunities
• LinkedIn Learning premium subscription
• Professional membership support
• Employee Resource Groups

What This Job Offers

• Job Type: Full-time
• Career Level: Director