Director, Risk Advisory

Gallagher•Fairlawn, OH

About The Position

At Artex, we reimagine what risk management can be and we do it with bold thinking, deep expertise, and an unwavering belief in what’s possible. As part of our global team, you’ll help clients navigate complex risks through creative, forward-looking solutions that go beyond the expected. This is a place where innovation is encouraged, ideas are welcomed, and no two days look the same. We’re a community of confidently curious problem-solvers, opportunity seizers, and collaborative thinkers, working together to challenge convention and shape the future of our industry. Here, you’ll be supported to explore your potential, grow your expertise, and make a meaningful impact on a global scale. The Director, Risk Advisory, develops and maintains client relationships and ensures client satisfaction and retention. The Director, Risk Advisory, will identify strategies to optimize their clients' total cost of risk and lead a team of risk management professionals to implement and manage the strategies. The Director, Risk Advisory, will negotiate and strategize with brokers, underwriters, and other partners to define, implement, and manage on-going service delivery standards for their clients. A result of successfully managing client relationships is that the Director, Risk Advisory, will expand service delivery to more fully provide risk management support for clients. As a thought-leader, Director, Risk Advisory will continue to enhance their expertise in strategic areas and use that knowledge to develop others and grow company capabilities.

Requirements

Bachelor’s Degree with a preference for a degree in risk management or related field.
10 – 15 years’ experience working in the insurance / risk management field.
3-5 years of experience being responsible for account and/or relationship management, leading and managing in a team-based environment
Experience managing relationships with various partners in the insurance industry.
Ability and experience to negotiate contracts and support sales activities.
Aptitude for marketing calls and sales
Proven ability to successfully negotiate, analyse exposures and review sales/market analytics
Advanced computer literacy skills, including Excel, Word and PowerPoint
Demonstrable ability to multi-task and adapt to changing priorities
Motivated individual who is deadline driven and committed to delivering an excellent level of client service
Excellent verbal, written, organizational skills with the ability to engage effectively at all levels

Responsibilities

Act as the account executive and relationship manager with assigned clients by ensuring long-term satisfaction, communicating with them on a regular basis, continually assessing their risk management needs, and identifying ways to deliver services to meet those needs.
Develop and maintain relationships with stakeholders within client organizations to determine how to best deliver services in that organization.
Develop and maintain relationships with brokers, underwriters, vendors, and other partners who provide client services, assist in negotiating, strategizing, planning, implementing, and managing risk management processes with them on behalf of the clients, and ensure quality delivery of services provided by them over time.
Manage client engagements.
Support development of new clients through written proposals, presentations and client engagement negotiations.
Work with client leadership to define strategies and program parameters to ensure total cost of risk is optimized and program outcomes are achieved and communicated.
Lead strategy sessions and present coverage options to client leadership and boards for approval and updates.
Assemble and manage teams of professionals who will run various risk management functions including claims, loss control, insurance placement, mergers and acquisitions due diligence, enterprise risk management, etc.
Based on leads generated by the sales team, develop relationships with prospective clients and lead efforts to onboard new client accounts and provide ongoing client services.
Maintain an awareness of clients' risk management needs and collaborate with Risk International team members to identify opportunities to expand service delivery and Risk International service offerings.
Lead and manage Managers and/or Associates to ensure quality control throughout their base of assigned clients.
Define risk management team goals in alignment with company goals, track progress, and manage activities to achieve the goals.
Develop the skills and knowledge of Directors, Managers and Associates by educating and training them on account management, client relationship management, client strategy, risk management, and leadership.
Provide leadership and coaching to risk management teams to ensure they have the necessary skills and capabilities to serve clients.
Set performance expectations, provide regular feedback, and conduct employee performance reviews.