Director, Revenue Performance Partner – Global Divisional Account Management

OSTTRA • Charlottesville, NY

22h • Onsite

About The Position

The Senior Revenue Performance Partner, Divisional Account Management – Global Lead, is a senior strategic leadership role responsible for driving commercial performance across the global book of business spanning the Americas, EMEA, and APAC. This role is central to executing the revenue transformation strategy for Divisional Account Management and ensuring alignment with the broader commercial operating model. This leader acts as a trusted advisor and strategic partner to senior Account Management and Revenue Leadership, supporting the development and communication of strategic priorities, preparing high-impact presentations, and facilitating effective leadership communications. The role involves synthesizing complex issues into clear recommendations, framing strategic choices, and ensuring disciplined follow-through on key decisions. The position also leads a global Revenue Performance team supporting Divisional Account Management, ensuring consistent execution across regions while adapting to local market realities, cultural nuances, and business line priorities.

Requirements

• 10–15+ years of experience in revenue operations, commercial enablement, revenue strategy, strategic sales support, account management, or related fields within complex B2B environments.
• Proven success leading revenue or operating model transformation in a global, matrixed organization.
• Extensive experience partnering with senior executives and supporting leadership teams through executive-ready analysis, presentations, and strategic communications.
• Excellent written and verbal communication skills, with the ability to craft compelling narratives and concise executive materials.
• Deep understanding of account management models, renewals, retention, customer success principles, and expansion motions.
• Strong experience with quota setting, territory planning, KPI design, forecasting, and performance diagnostics.
• Demonstrated capability in change management, program leadership, and cross-functional execution.
• Advanced analytical skills to synthesize complex data into strategic insights and executive storytelling.
• Proficiency with Salesforce, BI tools, presentation platforms, and project management tools.
• Experience leading geographically dispersed, culturally diverse teams and stakeholders across multiple regions.
• Right to Work Requirements: This role is limited to persons with indefinite right to work in the United States.
• External candidates who reach the final stage of the interview process must attend at least one in-person interview, which is ordinarily at your nearest S&P Global office.

Responsibilities

• Serve as a trusted advisor and strategic partner to senior Account Management and Revenue Leadership, translating enterprise priorities into actionable plans and clear communication strategies.
• Support senior leaders in preparing executive presentations, business reviews, strategic narratives, and business-line strategy summaries for leadership meetings, transformation updates, and planning sessions.
• Draft and refine leadership communications to ensure consistent messaging, strategic clarity, and alignment across the organization.
• Synthesize complex issues into concise recommendations, framing strategic choices to enable faster, sharper decision-making by the leadership team.
• Ensure effective follow-up on leadership decisions, action items, and cross-functional commitments.
• Own and manage the leadership operating rhythm, including annual and quarterly planning cycles, renewal forecasting, renewal risk management, and executive follow-up.
• Build scalable, disciplined processes that enable faster, more consistent execution across regions and teams.
• Act as a central point of coordination across regional teams and senior leaders to improve visibility, consistency, and execution against shared goals.
• Communicate strategic priorities, risks, and performance insights clearly across stakeholders and embed them into the day-to-day operating model.
• Own the global performance framework for Divisional Account Management, including designing, monitoring, and interpreting KPIs related to revenue growth, retention, renewals, pipeline health, forecast accuracy, and additional key metrics.
• Deliver data-driven reporting, forecasting, and insights for executive reviews, pipeline management, renewal risk assessments, and strategic planning.
• Translate performance data into executive-ready insights and strategic recommendations that support timely, high-quality decision-making.
• Identify trends, risks, and opportunities across regions and business lines, turning data into targeted interventions and coaching opportunities.
• Collaborate with Revenue Operations, Analytics, and Finance teams to standardize reporting, improve forecast rigor, and enhance executive visibility into commercial performance.
• Lead strategic quota setting process for the global Divisional Account Management organization, ensuring targets are data-driven, equitable, and aligned with enterprise growth and retention goals.
• Guide territory planning, coverage models, and commercial design recommendations that reflect market opportunity, customer segmentation, and regional complexity.
• Support evolution of the operating model by recommending scalable mechanisms, decision rights, and planning approaches that improve execution across regions and segments.
• Drive adoption of tools, systems, and best practices that improve Account Management effectiveness, including Salesforce, BI tools, forecasting methodologies, account planning disciplines, and customer engagement standards.
• In partnership with senior leaders, establish and reinforce standardized global processes such as customer roadmap development, renewal playbooks, account planning frameworks, and policies to support both customer experience and growth.
• Lead enablement initiatives to equip Account Management teams with the insights, tools, and capabilities needed to improve client engagement, deal execution, retention, and expansion outcomes.
• Own and drive strategic initiatives that enhance commercial performance and client outcomes globally, including cancellation analysis, account planning optimization, delayed renewal management, and renewal excellence programs.
• Support cross-business transformation efforts to support a consistent enterprise client experience, unified planning, and stronger multi-product positioning across relevant business lines.
• Remove barriers to execution and ensure accountability for strategic initiatives from planning through adoption and measurable impact.
• Lead, coach, and develop a global Revenue Performance team supporting Divisional Account Management across regions and strategic initiatives.
• Set priorities, establish clear accountability, and ensure the team delivers high-quality strategic support to senior leaders and regional teams.
• Foster a culture of collaboration, continuous improvement, analytical rigor, and innovation across the Revenue Performance ecosystem.

Benefits

• Health care coverage designed for the mind and body.
• Generous time off helps keep you energized for your time on.
• Access a wealth of resources to grow your career and learn valuable new skills.
• Competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Perks for your partners and little ones, too, with some best-in class benefits for families.
• Retail discounts to referral incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed