About The Position

The Director Retail Operations is a forward-thinking strategist dedicated to modernizing the retail landscape through data-driven innovation and operational excellence. By implementing sustainable growth strategies and cultivating a high-performance culture, this leader will transform store operations into a powerful engine for long-term, positive sales growth and an unparalleled brand experience.

Requirements

  • 8+ years experience managing and/or directing retail store based operations
  • Proven track record creating efficiency with introducing store equipment updates, meeting deadlines, and cost/benefits
  • Strategic ideas implemented within deadlines and budgets
  • Expertise in building and maintaining effective cross-functional relationships with business partners and both internal and external clients
  • Proven ability to exercise strong leadership and leverage strategic influence to achieve key business objectives and organizational goals
  • Handle a fast paced, dynamic, and flexible environment
  • Strong verbal and written communication skills with excellent follow-up
  • Good listening skills
  • Ability to travel 5-10% of the year

Responsibilities

  • Champion a modern retail strategy that leverages technological advancements and process innovation to drive sustainable sales growth and operational agility.
  • Define and execute high-impact standards for retail and outlet projects, ensuring every initiative is a catalyst for business results and brand elevation.
  • Strategically validate project details, timelines, and budgets to ensure absolute alignment with long-term growth objectives and company vision.
  • Oversee and maintain project budgets
  • Optimize operational workflows to scale revenue and maximize profitability through a culture of continuous improvement and excellence.
  • Utilize advanced hindsighting and post-analysis to refine future strategies, focusing on data-backed outcomes that propel business expansion.
  • Establish strong collaborative working relationships
  • Effectively communicates updates to business partners
  • Manage and develop Store Operations team in meeting target goals and timelines of executing all projects and strategies
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