Director, Retail & Non-Foods

Quirch Foods•Coral Gables, FL

About The Position

This role involves leading and developing a retail sales team, collaborating with buyers, category managers, and analysts to achieve service, growth, and profitability goals. The position requires training and developing high-performing talent, including succession planning. The Director will serve as the primary point of contact for retail and non-foods initiatives in leadership and cross-functional meetings. Key responsibilities include building and strengthening relationships with national and regional retail chains, leading retail business reviews, and negotiating customer agreements. Additionally, the role involves developing and managing supplier relationships for non-food categories, negotiating vendor pricing, terms, and service agreements. Collaboration with marketing, category management, and operations is essential to deliver retail programs and grow share. The Director will develop and implement growth strategies, manage pricing, promotions, product mix, procurement, and inventory levels to optimize profitability and availability. Analysis of sales data, consumer trends, and market data will guide strategic decisions. Overseeing new product sourcing, supplier onboarding, and category expansion for non-food lines, as well as monitoring industry trends and competitor activity, are also key functions.

Requirements

Bachelor's degree in Business, Marketing, Supply Chain Management, or a related field; MBA a plus.
10+ years of experience spanning retail sales, account management, category management, procurement, or merchandising — preferably within CPG, foodservice, or distribution industries.
Proven ability to build and maintain large retail customer relationships while leading cross-functional projects and driving category performance.
Strong analytical and strategic thinking skills, with demonstrated negotiation and vendor/customer management experience.
Excellent communication, leadership, and negotiation skills.
All applicants must be eligible to work in the United States.

Nice To Haves

Proficiency in Microsoft Office and CRM systems; ERP and data analysis tool experience preferred.
Bilingual (English/Spanish) preferred.

Responsibilities

Team Lead, coach, and develop the retail sales team together with buyers, category managers, and analysts to achieve service, growth, and profitability goals across retail accounts and non-food categories.
Train and develop high-performing talent across both the retail sales and category management functions, including succession planning for key roles.
Serve as the primary point of contact for retail and non-foods initiatives in leadership and cross-functional meetings.
Build and strengthen relationships with national and regional retail chains, and lead retail business reviews and key customer agreement negotiations.
Develop and manage supplier relationships across non-food categories, negotiating vendor pricing, terms, and service agreements to secure favorable outcomes.
Collaborate with marketing, category management, and operations to deliver retail programs, support customer needs, and grow share across key accounts.
Develop and implement growth strategies across retail accounts and non-food product lines, aligning with company goals and market trends.
Manage pricing, promotions, and product mix, along with procurement activity and inventory levels, to optimize profitability, competitiveness, and product availability.
Analyze sales data, consumer trends, margin, and market data to adjust strategy, guide assortment and pricing decisions, and maximize performance.
Oversee new product sourcing, supplier onboarding, and category expansion initiatives across non-food lines.
Monitor industry trends and competitor activity across both retail and non-foods to identify new growth opportunities.