Director, Retail Fixed Income Service
About The Position
This role is an opportunity to lead six team managers of Fixed Income professionals across multiple locations, as well as lead the Trade Support team manager. The selected candidate will be a driver of growth, leadership, and innovation, expected to champion client goals, focus on recruitment, retention, and development of people, and display leadership courage and collaboration to drive better results. The specialists in this area have close alignment and partnership with sales teams of Regional Bond Specialists, providing guidance and support for clients' fixed income needs. Client interactions range from basic information and trade execution to complex portfolio analysis and construction, involving consultative and guidance-driven conversations. The Trade Support team handles error resolution, including processing and correcting trade errors, and partners with various teams to follow up with clients on trade issues.
Requirements
- Minimum 10+ years in sales and/or service leadership/financial services capacity.
- Active FINRA securities licenses - Series 7, 63/66, 9, and 10
- A strong understanding and grasp of the competitive landscape in the financial services industry, especially related to fixed income and wealth management
- Experience building teams; ability to motivate and coach experienced, skilled people leaders
- Proven experience at creating a strategic roadmap and vision for teams
- Strong general management background including familiarity with human resources policies
- Strong interpersonal and relationship skills. Ability to establish rapport with and influence senior leaders and Schwab colleagues
- Executive level communication skills, including comfort creating and delivering presentations to varying audiences
- Ability to listen well, think strategically and creatively to solve problems and generate action through persuasion
- A strong understanding of key partner functions, such as product management, trading, marketing, supervision, and compliance
- A bias for action and the ability to overcome obstacles and successfully partner with multiple constituents
Responsibilities
- Represent the Schwab brand and be a brand ambassador in all interactions
- Design, communicate, implement, and execute strategies in support of organizational goals
- Establish clear goals and performance expectations and consistently communicate progress against those goals
- Hold teams accountable for achievement of quantitative and qualitative measures
- Build and develop a high-performing and diverse team, leveraging complementary skills and abilities. Create a sense of community, which results in sharing of best practices
- Develop leaders and hold them accountable to developing team members; foster their professional growth on an ongoing basis through effective and regular formal and informal coaching
- Attract and retain top talent through focus on employee engagement, creation of a positive work culture and a strong orientation to personal growth and development
- Partner closely with other functions such as product management, trading, marketing, legal, compliance, and supervision
- Drive for process improvements that lead to improved efficiencies and greater client experience
- Ensure appropriate supervision of all client-related activities, in partnership with the compliance and supervision teams.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
