Director Release Management

Hilton Grand Vacations•Orlando, FL

About The Position

The Director, Release Management will be joining the Technical Product Management team to provide leadership and expertise in building the best-in-class technology software and products. Our Technical Product Management team plays a critical role in shaping the technology strategy and operations of HGV product offerings introduced to the market. S/he will be responsible for defining, building, and overseeing product capabilities to address identified market and business needs or customer requests. This is both a highly strategic and tactical role requiring the ability to accomplish goals through influence and collaborative leadership.

Requirements

Fifteen (15) plus years of successfully managing Projects and Products in a fast-paced environment
Four (4) year college degree in computer science or a related field
Excellent communication skills both verbal and written
Ability to analyze financial data, manage budgets, forecasts
Excellent interpersonal and leadership skills to build trust and confidence to motivate and influence others
Strong problem-solving skills; Adapts willingly to change

Responsibilities

Responsible for end-to-end delivery of Projects and Products.
Use Agile, Waterfall or Hybrid approach as needed to ensure projects and products have the governance, control and oversight needed to successfully deliver.
Demonstrate ownership and accountability for your projects and products whilst empowering your teams to deliver.
Use extensive SDLC expertise and experience to work closely with Product Managers, Scrum Masters, QA, Testing and Engineering to deliver the required functionality and value aligned to the Product Roadmap
Use appropriate tools and metrics to demonstrate the end-to-end throughput of requirements, features, epics and user stories from initiation to production
Collaborate effectively with teams across IT, Business and Vendors to ensure the successful delivery, from planning to hypercare, of Products and Projects
Ensure projects are completed On Time, In Full, With Quality, On Budget.
Define, track and mitigate risks and issues.
Provide accurate, concise and focused status reporting including up to C-level
Develop and maintain metrics to measure and report on project and release management effectiveness
Work to ensure adherence to HGV defined Release & Project Management policies, procedures and standards
Manage, lead, and support a team of Project / Release Managers and Scrum Masters to ensure delivery of software products
Support the continuous improvement of Project & Release Management process to increase efficiency, quality and success
Lead, support and coach Snr Release Managers under your line management responsibility.
Ensure they have the tools, expertise, support and guidance to succeed and develop within their roles
Demonstrate, by example and on a daily basis, the leadership qualities valued by HGV including collaboration, strategic & long term thinking, relationship & team building, coaching & mentoring, and effective decision making
Support the Snr Director, Release Management in driving forward process enhancements, shared team successes and strategic initiatives.
Act as a delegate when needed, especially when the Snr Director is not available
Foster a culture of collaboration, continuous improvement, and customer focus
Understand and manage to stakeholder expectations to ensure successful Product delivery
Prepare and conduct C-Level and Executive Level Sponsor updates and provide the appropriate status information for budget, schedule, scope, resource, quality, risks
Partner with teams to create and implement Release Communication Plans and conduct ongoing reviews with all impacted parties
Create and track against financial plans and ensure product budgets and forecasts are timely and accurate
Develop and manage resource plans to ensure optimal resource allocation and productive team performance
Identify, manage and report on pre-defined KPIs / metrics