Director, Regional Sales/Account Management

BlueCross BlueShield of South Carolina•Columbia, SC

1d•Onsite

About The Position

Maintains, increases, and manages the sales, renewal, and service activities of the assigned region. Directs and manages a highly skilled individual sales team responsible for retention and new business within the group and individual health insurance markets. Oversees ongoing relationships with customers/clients while driving strategic growth initiatives. Demonstrates leadership, strategic planning, and public speaking expertise to effectively engage diverse audiences.

Requirements

Bachelor's Degree or 4 years job related work experience or Associate's and 2 years job related work experience
8 years-insurance sales and marketing management experience with medium to large accounts (500 or >employees) to include training/development programs.
In-depth knowledge of group health insurance including group benefits, pricing, claims payment policy, benefit analysis, and stop loss.
Working knowledge of internal operational systems including medical management, claims, customer service, eligibility, and underwriting.
Demonstrated proficiency/performance in meeting sales goals.
Strong sales team motivation skills.
Ability to work independently, prioritize effectively, and make sound decisions.
Good judgment skills.
Strong customer service, presentation, and organizational skills.
Demonstrated verbal and written communication skills.
Analytical or critical thinking skills.
Ability to persuade, negotiate, or influence others.
Basic business math proficiency.
Ability to handle confidential or sensitive information with discretion.
Ability to direct, motivate, and assess performance of others.
Microsoft Office.
Department of Insurance Licensure must be obtained within 60 days of hire in state employed.

Nice To Haves

5 years health insurance sales or training, public speaking, knowledge of ACA and Medicare products
Working knowledge of Microsoft Access or other database software.
Additional industry training such as HIAA, PAHM, LUTCF, CEBS.
Typical office environment. Frequent travel between office buildings. Frequent out of town travel. Work may involve transportation of materials

Responsibilities

Maintains market share of corporate by selling and renewing assigned accounts.
Identifies/addresses issues/concerns within existing accounts.
Monitors marketplace to identify trends in sales, competitors, or product design.
Manages the coordination of issue resolution with customers/clients as it relates to implementation, renewals, and ongoing account management.
Develops, implements, and manages marketing strategies and product lines for assigned region.
Develops and implements short and long-range plans and budgets within assigned region.
Assists sales as needed with presentations and hosting potential/current prospects/clients and potential/current accounts.
May assist with the renewal of existing accounts and for ensuring appropriate operational tasks are completed for the implementation of new accounts.
May assist in the sales of ancillary products.
Manages the accurate communication of specific benefits for assigned accounts to operational areas including customer service, claims, benefit files, and membership.
Coordinates with all operational departments on the administration of assigned accounts.
Recruits, develops, trains, and guides/directs staff to meet, maintain, and increase the sales, retention, and service goals of BCBSSC products for assigned region.
Develops and maintains excellent relationships with business partners, vendors, potential business partners, groups, agents, and brokers.