About The Position

Mastercard's Services organization is a key growth engine, delivering innovative solutions that help customers thrive. By integrating proprietary data, technology, expert insights, and strategic expertise, Services plays a critical role in driving Mastercard's differentiation and business growth. The Consumer Acquisition & Engagement (CA&E) team provides a broad portfolio of marketing, personalization, loyalty, commerce media, and customer engagement solutions that help issuers, fintechs, digital partners, merchants, and co-brand partners acquire, activate, engage, and retain consumers while driving measurable business outcomes. We are currently hiring two Directors of Regional Product Management - Marketing Solutions Sales Enablement to support strategic growth segments across North America. Applicants must have hands-on experience developing and executing customer growth, marketing and engagement, and loyalty strategies across one of the following domains: Fintechs & Digital Partners (including fintechs, neobanks and digital players) Merchants & Co-Brand Partners (including retailers, travel, hospitality, consumer brands, or co-brand card programs) Successful candidates will partner closely with Business Development teams to drive growth, commercialization, adoption, and revenue for Mastercard's Consumer Acquisition & Engagement portfolio, including Marketing & Personalization Services, Loyalty, and Mastercard Commerce Media. These roles serve as the voice of the customer within their respective segment, translating market needs and customer insights into go-to-market strategies, commercial opportunities, product innovation, and scalable growth initiatives.

Requirements

  • Experience in sales enablement, product marketing, go-to-market strategy, commercialization, business development, or related growth-focused functions.
  • Proven ability to partner with Business Development and Sales teams to drive pipeline growth, customer acquisition, and revenue outcomes.
  • Demonstrated success translating customer and market needs into product strategies, commercialization plans, and new business opportunities.
  • Experience developing strategic partnerships and ecosystem relationships.
  • Strong commercial and strategic acumen, with a track record of identifying growth opportunities and delivering measurable business impact.
  • Excellent communication, storytelling, and presentation skills, with the ability to translate complex capabilities into compelling customer narratives and executive-level recommendations.
  • Experience influencing and aligning stakeholders across Product, Sales, Marketing, Services, and regional and global teams.
  • Ability to thrive in fast-paced, evolving environments while managing multiple priorities and driving execution.
  • Results-oriented, self-motivated, and comfortable operating with significant ownership and accountability.
  • Bachelor's degree required

Nice To Haves

  • MBA or other advanced degree preferred

Responsibilities

  • Serve as the primary CA&E partner to Business Development teams, supporting strategic opportunities, pipeline development, and revenue growth.
  • Define and execute segment-specific sales enablement strategies, value propositions, and solution offerings.
  • Equip Business Development, Account Management, and Platform Sales teams with tools, insights, and commercial approaches needed to win new business and deepen client relationships.
  • Support strategic pursuits and commercial conversations that accelerate adoption of CA&E solutions.
  • Develop deep expertise within your assigned segment, including customer acquisition, engagement, loyalty, retention, and growth strategies.
  • Identify customer needs, market trends, competitive developments, and emerging opportunities.
  • Translate market insights and client feedback into product requirements, roadmap recommendations, and innovation priorities.
  • Act as a key liaison between Product teams and customer-facing organizations.
  • Partner with Business Development teams to create compelling value propositions, business cases, and customer narratives.
  • Lead and support RFP responses, strategic pursuits, and client proposals.
  • Identify relevant case studies, benchmarks, and proof points that demonstrate measurable outcomes.
  • Participate directly in client engagements when needed to advance opportunities.
  • Collaborate with Business Development, Sales, Product, and Services teams on priority opportunities.
  • Coordinate cross-functional stakeholders to support solution development and opportunity progression.
  • Shape commercial strategies and develop approaches that drive customer adoption and revenue growth.
  • Develop scalable solution packages, commercial frameworks, and integrated offerings.
  • Partner with Product teams to validate market fit, refine positioning, and accelerate adoption.
  • Identify and implement go-to-market models, commercial structures, and partnership approaches that support growth.
  • Identify and establish strategic partnerships that strengthen CA&E's value proposition and expand market reach.
  • Evaluate partnership models that create new distribution channels and unlock customer value.
  • Collaborate across Mastercard teams to bring integrated solutions to market and drive commercial outcomes.

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • 16 weeks of new parent leave
  • up to 20 days of bereavement leave
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time
  • 5 personal days
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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