Director, Real Estate and Workplace Experience

Coursera•Mountain View, CA

7d•$160,000 - $241,000•Hybrid

About The Position

Coursera and Udemy are now one company, creating one of the world's most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered innovation and shape how the world discovers and builds skills at a pivotal moment of change. Coursera was launched in 2012 by Andrew Ng and Daphne Koller with a mission to provide universal access to world-class learning. Today, it is one of the largest online learning platforms in the world, with 205 million registered learners as of March 31, 2026. Coursera partners with over 375 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations, Professional Certificates, and degrees. Coursera’s platform innovations — including generative AI-powered features like Coach, Role Play, and Course Builder, and role-based solutions like Skills Tracks — enable instructors, partners, and companies to deliver scalable, personalized, and verified learning. Institutions worldwide rely on Coursera to upskill and reskill their employees, students, and citizens in high-demand fields such as GenAI, data science, technology, and business, while learners globally turn to Coursera to master the skills they need to advance their careers. Coursera is a Delaware public benefit corporation and a B Corp. At Coursera, we’re looking for inventors, innovators, and lifelong learners ready to shape the future of education. You’ll help build global programs and tools that power online learning for millions turning bold ideas into real impact. People who thrive here are customer-first builders who move fast, simplify ruthlessly, and iterate relentlessly on the metrics that matter. We’re a globally distributed team and let you choose the best way you work, whether it's from home, a Coursera hub, or a co-working space near you. Our virtual hiring and onboarding make it easy to join us and start making an impact from anywhere. If you’re ready to make a global impact, scale unique products exclusive to Coursera, and expand your career horizons, apply below. Coursera is entering its next phase of growth following the merger with Udemy, bringing together a global, distributed workforce and an expanded real estate footprint. We are seeking a Director / Senior Director of Global Real Estate & Workplace Experience to define and execute the future of work across our global portfolio. This is a high-impact leadership role responsible for shaping and optimizing our real estate strategy, evolving our hybrid operating model, and delivering a consistent, high-quality workplace experience across regions. The role blends strategic leadership with operational execution, ensuring our workplaces are cost-efficient, safe, and designed to support collaboration, productivity, and culture. Partnering closely with cross-functional leaders across Finance, People, IT, Legal, and Security, this leader will drive scalable global standards while navigating regional nuances, helping position the workplace as a key lever for business performance, employee engagement, and long-term growth.

Requirements

12+ years of experience in real estate, workplace, facilities, or operations leadership
5+ years leading distributed teams
Proven experience managing global office portfolios and strong expertise in lease negotiation, workplace strategy, and capital project delivery
Experience implementing hybrid workplace models and flexible workspace solutions
Demonstrated ability to use data and analytics to drive decisions
Strong financial acumen (budgeting, forecasting, ROI analysis)
Experience with workplace technologies and smart office tools
Expertise in safety, security, and compliance frameworks

Responsibilities

Develop and execute a global real estate and workplace strategy aligned with Coursera’s hybrid work model, business priorities, and post-merger integration goals.
Lead global portfolio management, including lease negotiations, site strategy, space optimization, consolidations, and long-range planning across multiple regions.
Drive a consistent, high-quality workplace experience across all offices and flexible workspaces, ensuring environments support collaboration, productivity, and employee engagement.
Oversee workplace operations, facilities, safety, security, emergency preparedness, and business continuity programs to ensure compliant, safe, and resilient workplaces globally.
Partner cross-functionally with Finance, People, IT, Legal, and Security to deliver scalable workplace solutions, operational excellence, and data-driven decision making.
Lead workplace technology and smart office initiatives, including occupancy analytics, space planning tools, visitor management, and collaboration technologies.
Build and lead a high-performing global team while managing vendor relationships, budgets, and external partnerships to drive efficiency, service excellence, and continuous improvement.