Director, Quality

Elemental LED•Reno, NV

12d•Onsite

About The Position

Elemental LED is a leading U.S. based engineering and technology company that creates, develops, manufactures, markets and sells innovative, configured and integrated LED lighting solutions. The Economic Development Authority of Western Nevada (EDAWN) has awarded Elemental LED as the "Company of the Year - Large" at the 7th Annual EDAWN Existing Industry Awards event, and "Employees First - Large" at the 10th Annual EDAWN Existing Industry Awards event. The Director, Quality leads all quality-related activities including design, implementation, and maintenance of the quality control (QC) systems to ensure quality control and quality assurance of all manufactured and purchased products to achieve product excellence, continuous process improvement, and customer satisfaction. This position will lead the quality efforts and drive best practices in quality assurance, supplier quality management, validation of new products, and failure analysis on returned materials. This position requires inter-departmental leadership managing multiple projects, to include collaboration with Engineering, Product Management, Marketing, Business Strategies/OEM, Production, and Distribution. Key responsibilities for this position include interacting and collaborating well with members of other departments and suppliers to improve quality methods and system processes, resulting in a positive influence and impact on the overall quality of our products and services. This position will be required to communicate with business partners in various time zones requiring work outside of normal business hours up to 15% or more of the time. This position assists the SVP, Engineering and Operations with long-range operating goals, expansion efforts, and implementation of new and advanced technology.

Requirements

Bachelor’s degree in engineering or quality related field and 5 years quality experience preferred OR equivalent experience with proven record of successful quality leadership in a manufacturing and/or quality environment
Knowledge of: Quality best practices that can be applied in the company’s environment
Principles and practices of continuous improvement, including ISO 9001 procedure writing and auditing
General knowledge of LED’s, drivers, basic lighting terminology, photometry, applications, power supplies, and controls
Advanced management principles and practices of employee management and leadership, including work planning and assignments
Business math and statistical techniques
Proficient with Microsoft Office (Word, Excel, and PowerPoint) and Google applications (Google Docs, Sheets, and Slides)
Familiarity with ERP and PLM systems in a manufacturing environment
Exceptional attention to detail, time-management, and problem-solving skills
Ability to safely use various metrology tools equipment including but not limited to, calipers, handheld photometer, and a multimeter for purposes of evaluating product conformance
Ability to strategize, plan, organize, prioritize, and execute a variety of multiple tasks in an effective and timely manner: organize own work, set priorities, and meet critical time deadlines
English usage, grammar, spelling, vocabulary, and punctuation

Nice To Haves

Experience with imaging measuring machines or CMM’s programming and measuring, a plus

Responsibilities

Develops, implements, measures, and evaluates overall infrastructure, including procedures, policies, and plans to check, test, and inspect finished goods to supply the highest quality possible before they are shipped to the customer, to include: Incoming material quality control, In process quality control, Final product quality control
Manages and coordinates the inspection and documentation of manufactured and incoming merchandise that will be made available for sale
Evaluates certificates of conformance from vendors; this includes collaborating with Quality personnel overseas
Implements and monitors Key Performance Indicators (KPIs) to track both Quality/team performance in aggregate and individual employee metrics
Responsible for evaluation of Returned Merchandise Authorization (RMA), determining disposition and root-cause analysis in coordination with Engineering and Sales
Manages the implementation of principles and practices of continuous improvement, such as ISO 9001 processes. This includes, but is not limited to: Plans, establishes, implements, and maintains audit checks at the warehouse
Trains Quality employees on auditing processes and manages the execution of auditing practices
Documents and reports audit findings to proper management throughout the organization
Coordinates with Engineering, Product Management, and vendors to develop First Article Inspection Report (FAIR) for new products
Ensures that FAIR processes for new product introduction are followed
Ensures accurate and current documentation is available for quality inspections
Manages the maintenance and creation of quality records
Ensures equipment, personnel, processes, and procedures are in place before the demand comes
Leverages the latest technologies, including robotics and other automation
Provides necessary support and resources to the Quality team to effectively perform their duties
Performs other duties as assigned

Benefits

Medical, Dental, Vision, Life/AD&D, Short Term and Long-Term Disability Insurance (100% PAID by employer), available first of the month, following the date of hire
Company-matched 401(k) Plan, at 5%, no vesting schedule
Discretionary Time Off (DTO)
Parental Leave (PL)
Sick Time Off (STO)
Seven Paid Holidays
Pre-Tax Flexible Spending Accounts (FSA) and Health Savings Account (HSA) - $200 annual employer contribution
Career Development Plan Program
Discounted Corporate Gym Membership at South Reno Athletic Club
Tuition Assistance
Monthly Birthday Lunch Celebrations
Employee Discount
On-site Snacks and Beverages
Employee Referral Bonus Program