Director Quality

Georgetown Hospital System•Murrells Inlet, SC

1d•Onsite

About The Position

Join Team Tidelands and help people live better lives through better health! Director Quality Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day. A Brief Overview The Director Quality reports to the Chief Quality Officer and serves as an operational leader responsible for division-wide deployment, execution, and sustainment of quality and performance improvement strategic initiatives across the division. This leader operates with a high degree of autonomy and influence, partnering with senior executive, clinical, and operational leadership to translate organizational quality strategy into actionable, scalable implementation plans. The Director ensures alignment between system priorities, regulatory requirements, and frontline execution to drive measurable improvements in patient outcomes, safety, experience, and value. The role is accountable for designing and operationalizing standardized quality improvement frameworks, leading large-scale transformation initiatives, and embedding a culture of high reliability, continuous improvement, and accountability across the division. The Director engages and collaborates with multidisciplinary teams across divisional executive leadership teams, service lines, and support services to ensure consistency, sustainability, and performance excellence for key strategic objectives and pillar goals.

Requirements

Master's Degree degree in healthcare administration, public health, nursing, or related field
Minimum of 5 years of progressive leadership experience in healthcare quality, performance improvement, or operations
Experience leading large-scale initiatives
Experience with data analytics platforms (e.g., Epic, PowerBi, Tableau, Vizient) and familiarity with MS Office Products (Word, Excel, PowerPoint, etc..)

Nice To Haves

Advanced knowledge of performance improvement methodologies (Lean, Six Sigma, Just Culture, High Reliability Organization principles) required.
Strong leadership presence, change management expertise, and the ability to influence across complex healthcare systems required.
Certified Professional in Healthcare Quality - National Association for Healthcare Quality Preferred
Certified Professional in Patient Safety - Certification Board for Professionals in Patient Safety Preferred
Certified Lean Six Sigma Green Belt Certification - International Association for Six Sigma Certification Preferred

Responsibilities

Lead the divisional quality strategy for publicly reported metrics, rankings, and quality pillar goals.
Direct performance improvement initiatives to achieve organizational quality, safety, and operational objectives.
Oversee quality reporting and submissions to ensure data accuracy, compliance, and timeliness.
Analyze performance gaps and risks in rankings, regulatory requirements, and quality outcomes, and implement corrective actions.
Guide organizational readiness and response for sentinel events, serious safety events, and other improvement opportunities.
Develop and sustain quality improvement capabilities through training, coaching, and use of performance improvement methodologies.
Align leaders and teams around quality priorities using change management and effective communication strategies.
Collaborate with system and organizational leaders to ensure consistency in quality data, reporting, and performance expectations.
Manage and develop Quality department staff through engagement, onboarding, performance management, and succession planning.
Administer departmental resources and operations, including budgeting, staffing support, and ensuring team effectiveness.