Director, Quality

Electric HydrogenDevens, MA
$192,270 - $226,200Onsite

About The Position

Electric Hydrogen’s mission is to make molecules to decarbonize our world! Our outstanding people are our most important asset and will allow us to deliver hydrogen from renewable electrolysis for heavy industry, at prices below fossil fuels. We are seeking a hands-on, strategic Director of Quality to lead our quality function. This role is critical to establishing a robust Quality Management System (QMS), ensuring product reliability, and enabling the rapid scale-up of our electrolyzer manufacturing operations. As our quality leader, you will define processes, implement systems, and partner cross-functionally with engineering, supply chain, and manufacturing teams. You will champion a culture of quality excellence throughout the organization, fostering continuous improvement, accountability, and operational rigor.

Requirements

  • Bachelor's degree in Engineering, Manufacturing, Quality, or a related technical discipline
  • 10+ years of experience in quality engineering, quality systems, manufacturing quality, or related roles
  • Demonstrated ability to develop and improve supplier quality performance in a production environment
  • Proven experience building and implementing a Quality Management System (QMS) from the ground up
  • Demonstrated success achieving and maintaining ISO 9001 certification
  • Strong knowledge of core quality processes, including NCR, IQC, MRB, and CAPA
  • Experience working in hardware manufacturing environments such as energy, industrial equipment, automotive, aerospace, or similar industries
  • Ability to operate both strategically and hands-on within a fast-paced startup environment
  • Excellent problem-solving skills with a data-driven approach to decision-making
  • Proven leadership experience across Quality Assurance (QA), Quality Control (QC), Quality Management Systems (QMS), and Quality Planning (QP)
  • Experience working with contract manufacturers and global supplier networks

Nice To Haves

  • Experience with electrochemical systems, hydrogen technologies, or other complex industrial products preferred
  • Professional certifications such as ASQ CQE, CQA, CMQ/OE, Lean Six Sigma Black Belt, ISO Lead Auditor, or equivalent quality certifications strongly preferred

Responsibilities

  • Define and execute the company's quality strategy in alignment with product development and manufacturing scale-up objectives
  • Build and lead the quality function, including future hiring, team development, and organizational growth
  • Serve as the primary advocate for quality across engineering, operations, supply chain, and leadership teams
  • Establish and monitor key performance indicators (KPIs) and quality metrics, providing regular reporting and insights to senior management
  • Develop supplier quality programs, including supplier qualification, audits, corrective actions, and ongoing performance monitoring
  • Partner with supply chain teams to ensure component quality, traceability, and supplier compliance
  • Support manufacturing readiness, process validation activities, yield improvement initiatives, and production quality objectives
  • Lead the design, implementation, and maintenance of a scalable Quality Management System (QMS) aligned with ISO 9001 standards
  • Lead the company's ISO 9001 certification efforts and ongoing compliance activities
  • Establish and maintain documentation control systems, training programs, and internal audit processes
  • Operationalize and continuously improve core quality processes, including Non-Conformance Reporting (NCR), Incoming Quality Control (IQC), Material Review Board (MRB), and Corrective and Preventive Actions (CAPA)
  • Define inspection plans, acceptance criteria, quality standards, and measurement methodologies across manufacturing operations
  • Drive root cause analysis, corrective actions, and continuous improvement initiatives to improve product reliability and operational performance
  • Foster a culture of quality ownership, accountability, and excellence across the organization

Benefits

  • an equity grant
  • time off programs
  • a $75/month cell phone allowance
  • a 4% employer 401(k) match
  • access to competitive medical, dental, vision, life insurance, short-term & long-term disability plans
  • a discretionary bonus
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