Director, Quality - Black Hills

Sanford Health•Rapid City, SD

9d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role offers the opportunity to shape quality and care strategies, drive meaningful patient experience initiatives, and make a lasting impact on the communities we serve. The Director, Quality is responsible for the development, direction, and execution of quality, safety, infection prevention, accreditation, and patient experience initiatives that are consistent with the vision and mission of the organization.

Requirements

Bachelor's degree in nursing, public health, pharmacy, health administration, or other healthcare related field is required.
Minimum of seven years of healthcare experience or equivalent field required.
If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Obtains and subsequently maintains required department specific competencies and certifications.

Nice To Haves

Master's degree preferred.
Prior leadership/management experience is preferred.
If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Graduate from a nationally accredited nursing program strongly preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Certification in regulatory accreditation, infection prevention, patient safety or quality specialty or equivalent preferred.

Responsibilities

Develop programmatic planning and project coordination to achieve the strategic goals of Sanford pertaining to quality, infection prevention, and accreditation performance improvement as well as patient experience.
Collaborate with leadership to develop the vision and strategic plan for quality and patient experience across the enterprise.
Manage budget, allocate appropriate resources and staffing, develop action plans, resolve issues, develop programs, and provide education and mentorship of staff.
Lead ongoing evaluation and implementation of efforts to establish an enterprise-wide culture of safety.
Collaborate with senior leaders and frontline staff regarding error prevention strategies, advise on policies to encourage a culture of safety, and design programs to deploy best practices in regard to increased error reporting and error reduction across the organization.
Influence the prioritization of patient safety, experience, and quality outcomes to achieve Sanford's commitment to create reliable barriers to preventable harm, reducing or even eliminating serious safety events in our facilities.
Serve on task forces, committees, staff meetings, and cross-functional project teams to evaluate data, best practices, and progress related to departmental, regional, or organizational goals and strategies.
Measure, monitor, and assess the outcomes of all improvement initiatives.
Evaluate data, synthesize feedback, and identify barriers to success.
Partner with leadership to develop and implement interventions to remove barriers and achieve quality and patient experience goals.
Communicate, analyze, and synthesize complex or diverse information.
Work well in group problem-solving situations.
Exhibit strong communication and presentation skills, and manage and coordinate project team activities.
Influence actions and opinions of others.
Seek opportunities to help others learn as a teacher, coach, and mentor.
Demonstrate interpersonal skills, such as interacting effectively with other healthcare professionals, physicians, upper-level management, regulatory agency staff, and the general public.