Director, Quality - Black Hills

Sanford Health•Rapid City, SD

7d•Onsite

About The Position

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This role offers the opportunity to shape quality and care strategies, drive meaningful patient experience initiatives, and make a lasting impact on the communities we serve. Responsible for the development, direction, and execution of quality, safety, infection prevention, accreditation, and patient experience initiatives that are consistent with the vision and mission of the organization.

Requirements

Bachelor's degree in nursing, public health, pharmacy, health administration, or other healthcare related field is required.
Minimum of seven years of healthcare experience or equivalent field required.
If a licensed registered nurse (RN), currently hold an unencumbered RN license with the State Board of Nursing where the practice of nursing is occurring and/or possess multistate licensure if in a Nurse Licensure Compact (NLC) state.
Obtains and subsequently maintains required department specific competencies and certifications.

Nice To Haves

Master's degree preferred.
Prior leadership/management experience is preferred.
If degree is in nursing, graduate from a nationally accredited nursing program preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Graduate from a nationally accredited nursing program strongly preferred, including, but not limited to, Commission on Collegiate Nursing Education (CCNE), Accreditation Commission for Education in Nursing (ACEN), and National League for Nursing Commission for Nursing Education Accreditation (NLN CNEA).
Certification in regulatory accreditation, infection prevention, patient safety or quality specialty or equivalent preferred.
Quality improvement/assurance personnel with nursing backgrounds can maintain their license without seeking additional hours based on role’s responsibilities.
Other departments may or may not require certifications as directed by department leadership.

Responsibilities

Accountable to develop programmatic planning and project coordination to achieve the strategic goals of Sanford pertaining to quality, infection prevention, and accreditation performance improvement as well as patient experience.
Collaborates with leadership to develop the vision and strategic plan for quality and patient experience across the enterprise.
Responsibilities include: budget management, allocation of appropriate resources and staffing, action plans, issue resolution, program development, education and mentorship of staff.
Leads ongoing evaluation and implementation of efforts to establish an enterprise-wide culture of safety.
Collaborates with senior leaders and frontline staff regarding error prevention strategies, advises on policies to encourage a culture of safety and design programs to deploy best practices in regard to increased error reporting and error reduction across the organization.
Effectively influences the prioritization of patient safety, experience, and quality outcomes to achieve Sanford's commitment to create reliable barriers to preventable harm, reducing or even eliminating serious safety events in our facilities.
Serves on tasks force, committees, staff meetings, cross-functional project teams, etc. to evaluate data, best practice, and progress related to departmental, regional, or/and organizational goals and strategies.
Measures, monitors and assesses the outcomes of all improvement initiatives.
Evaluates data, synthesizes feedback, and identifies barriers to success.
Partners with leadership to develop and implement interventions to remove barriers and achieve quality and patient experience goals.
Demonstrates the ability to communicate, analyze and synthesize complex or diverse information.
Works well in group problem solving situations.
Exhibits strong communication and presentation skills, and shows the ability to manage and coordinate project team activities.
Effectively influences actions and opinions of others.
Seeks opportunities to help others learn as teacher, coach, and mentor.
Possesses the ability to demonstrate interpersonal skills, such as interacting effectively with other health care professionals, physicians, upper-level management, regulatory agency staff, and the general public.