Director, Quality Programs-Integrated Supply Chain (ISC)

Philips•Cambridge, MA
•$170,000 - $288,000•Hybrid

About The Position

The Director, Quality Programs-Integrated Supply Chain (ISC) provides strategic leadership for enterprise and site-level quality programs within FDA regulated medical-device manufacturing environments. This role will lead large scale, global, cross-functional programs that strengthen the quality management system, improve compliance, reduce risk, and advance operational excellence.

Requirements

  • Minimum of 10+ years’ experience in FDA regulated medical device manufacturing/supply chain environments, providing strategic leadership for large scale, global, cross-functional quality programs/projects.
  • Proven track record of successful program/project management, transformation, change management, continuous improvement and team leadership in a matrix environment
  • Proven experience in functional management of PMO/Quality teams, including budgeting, workforce planning, Performance Management, Employee Engagement/ Retention, Succession Planning, coaching, training, etc.
  • Strong understanding of Medical Device regulations/standards including ISO 13485/14971, 21CFR (803, 806, 820, etc.), MDD/ EU MDR, GMP, and GDP.
  • Proven expertise utilizing/improving data analytics- Quality KPI’s/Data Analysis to assess program/quality/team performance and identify process and continuous improvement opportunities.
  • Able to effectively communicate, influence and build relationships with cross-functional team members at ALL levels.
  • Minimum of a Bachelor’s degree in Quality, Engineering or a related Scientific discipline (required).
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, NOW or in the future.

Nice To Haves

  • Advanced degree or relevant certifications (e.g., Six Sigma, PMP) preferred.

Responsibilities

  • Lead, mentor, and manage a team of Program Managers and data analyst responsible for quality programs.
  • Foster a collaborative and high-performance culture within the team.
  • Provide guidance, support, and development opportunities to ensure team effectiveness and professional growth.
  • Develop and implement strategic plans for quality programs, including Artificial Intelligence (AI), that align with organizational goals and regulatory requirements.
  • Oversee the planning, execution, and completion of quality compliance projects to ensure they lead them in accordance with timelines, budgets, and objectives.
  • Identify and address potential risks and issues that could impact project success.
  • Ensure adherence to industry standards, regulatory requirements, and internal quality policies.
  • Monitor and evaluate the effectiveness of quality programs, making adjustments as needed to maintain compliance and improve outcomes.
  • Stay informed about industry trends and best practices to continuously enhance quality programs.
  • Lead improvements in data and analytics by improvement current tools and practices
  • Collaborate with other departments, including Operations Quality, Operations, Engineering, Business , and Supply Chain, on programs and outcomes.
  • Serve as the primary point of contact for quality-related inquiries and concerns from internal stakeholders.
  • Prepare and present reports on project status, performance metrics, and compliance to senior management.
  • Ensure accurate and timely documentation of quality program activities, including project plans, reports, and compliance records.
  • Drive a culture of continuous improvement by implementing best practices and innovative solutions to enhance quality and efficiency.
  • Lead initiatives to identify opportunities for process improvements and implement corrective actions as needed

Benefits

  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
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