Director, Quality & Patient Safety (Clinician)

Sutter Health•Crescent City, CA

1d•Onsite

About The Position

Works as part of the operations leadership team to accelerate the measurable and continual progress in meeting the organization's quality objectives. Works collaboratively with Medical Directors, Chief Medical Officers (CMOs), operational executives, and quality and patient safety executives to develop the strategic plan, set direction, and evaluation of clinical quality management programs. Responsible for overall management of activities and resources as related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating the work efforts of the department. Provides direction and ensures effective implementation of the Quality Improvement Program for acute services. Assimilates information to proactively develop quality activities aligned with Sutter Coast Hospital (SCH) strategies and values. Proactively builds strong teams and business relationships, both internally and externally. Serves as a resource and subject matter expert (SME) on aspects of the quality program to develop and influence improvement strategies. Has significant responsibility for working with the organization to pursue operational improvements and efficiencies; supporting the development and implementation of clinical assessment/process improvement and redesign. Pursues opportunities for work that adds value and eliminates waste and redundancy for the organization to help achieve and retain optimal quality outcomes. Resting on the scenic Northern California Coast, Sutter Coast Hospital continues to evolve to meet the changing needs of the residents of Crescent City, California and Brookings-Oregon and the surrounding areas. As a part of Sutter Health - one of the nation’s leading community-based, health care networks - we are a 49-bed, not-for-profit hospital, serving a population of approximately 43,000. Our services include a 24-hour emergency department, intensive care/critical care units, surgery, obstetrics, diagnostic imaging, laboratory, rehabilitation, skilled nursing, psychiatric care, senior care, and home health services. Moderate in climate and nestled along a gorgeous ocean coastline with a surrounding mountain landscape, Crescent City is beautiful, peaceful, affordable, and perfect for those with a propensity for outdoor activities such as hiking, fishing, surfing, and camping. With lush groves of redwood trees and wildlife in abundance, it’s a hidden gem and the ideal place to write the next chapter of your life, both professional and personal.

Requirements

Bachelor's degree in Management, public health, nursing, business administration, organizational leadership or related field.
RN-Registered Nurse of California, MD-Medical Doctor, PharmD-Pharmacist, PA-Physician Assistant, or NP-Nurse Practitioner.
12 years recent relevant experience.
Leadership and management skills required.
Demonstrated leadership skills in a complex environment with the ability to plan, set and accomplish multiple objectives.
Proven ability to select, lead, motivate and grow professional staff.
Expert skills in verbal and written communication when stakes are high.
Ability to work collaboratively with physicians, hospital executives, health plan personnel, governmental personnel, and colleagues in the foundation and Sutter Health.
Ability to prioritize, make decisions and set clear expectations for others.
Must be computer literate, especially with spreadsheet and word processing software.
Must have detailed knowledge of the clinical, business, operational and financial, and regulatory/compliance aspects of commercial and governmental capitated health care programs.
Must be well versed in medical foundation and medical group organization and structure.
Knowledge of state and federal regulations governing immunity for peer review confidentiality.
Working knowledge of Total Quality Management (TQM)/Continuous Quality Improvement (CQI) in clinical settings.
Knowledgeable about health care law, regulations, accreditation requirements and clinical standards of practice.
Understand business planning including analysis, statistics, budgeting, feasibility studies and implementation.
Ability to function independently with minimal management.
Understands risk management principles and process.

Nice To Haves

Master's degree preferred.

Responsibilities

Develops the strategic plan, sets direction, and evaluates clinical quality management programs.
Manages department activities and resources related to planning, budgeting, organizing, staffing, directing, monitoring, controlling, and coordinating work efforts.
Provides direction and ensures effective implementation of the Quality Improvement Program for acute services.
Develops quality activities aligned with Sutter Coast Hospital (SCH) strategies and values.
Builds strong teams and business relationships, both internally and externally.
Serves as a resource and subject matter expert (SME) on aspects of the quality program.
Pursues operational improvements and efficiencies.
Supports the development and implementation of clinical assessment/process improvement and redesign.
Pursues opportunities for work that adds value and eliminates waste and redundancy.