Director, Quality Engineering Practice Lead

The Canada Life Assurance Company • Toronto, ON

9d • Hybrid

About The Position

The Quality Engineering Practice Lead is responsible for championing Quality Engineering practices across the organization. This leader drives excellence in QE by developing and sharing standards, frameworks, and best practices in collaboration with other QE Communities of Practice (COP) leads. They focus on capability building, performance improvement, and the strategic advancement of automation and Quality Engineering Practices and Standards.

Requirements

• Deep expertise in quality engineering principles, tools, and methodologies (e.g., shift-left testing, test automation, performance testing, CI/CD, DevOps).
• Strong leadership and stakeholder management skills.
• Experience with modern test automation tools and frameworks.
• Analytical mindset with a focus on metrics and outcomes.
• Excellent communication and facilitation skills.
• Strategic Thinking: Ability to align QE practices with business goals and transformation objectives and Proficiency in test automation frameworks, CI/CD pipelines, and QE tools.
• Data-Driven Decision Making: Skilled in using metrics and analytics to guide improvements.
• Coaching & Mentoring: Experience in developing talent and fostering team growth.
• Change Leadership: Ability to lead change initiatives and influence cross-functional teams.
• Collaboration & Facilitation: Strong interpersonal skills to work across teams and COPs.
• Communication: Clear and compelling communicator, able to tailor messages for technical and non-technical audiences.
• Always seeking ways to enhance QE practices and outcomes.
• Encourages learning, experimentation, and resilience.
• Focused on delivering quality that meets user needs and expectations.
• Takes ownership of outcomes and drives results.
• Builds trust and enables others to succeed.
• Stays informed about emerging trends and technologies in QE.
• Upholds high standards of ethics and transparency.

Responsibilities

• Define, evolve, and promote QE standards, methodologies, and best practices.
• Develop QE COP and structure
• Collaborate with QE COP leads to ensure consistency and alignment across teams.
• Act as a thought leader in QE, staying ahead of industry trends and innovations.
• Identify skill gaps and lead initiatives to upskill QE professionals.
• Mentor QE team members and foster a culture of continuous learning.
• Develop and deliver training programs, workshops, and knowledge-sharing sessions.
• Establish KPIs and metrics to assess QE effectiveness and maturity.
• Measure and report on automation coverage, test reliability, and defect leakage.
• Use insights to drive continuous improvement and strategic decision-making.
• Define organizational standards for test automation tools, frameworks, and practices.
• Promote scalable and maintainable automation solutions across teams.
• Ensure alignment with DevOps and CI/CD pipelines to accelerate delivery.

Benefits

• Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
• Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
• In addition to regular vacation and personal days, we support community involvement with a volunteer day.
• Company-matching pension plan, share ownership program and additional investment options.
• Employee recognition programs, service milestone celebrations, employee discounts and more!
• We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees