Director, Quality Assurance - Engine Component Repair Services

Chromalloy•Orangeburg, NY

10d

About The Position

The Director, Quality Assurance for Engine Component Repair Services (ECRS) provides strategic and day-to-day quality leadership across Chromalloy’s ECRS repair locations. This highly visible role leads site Quality Managers and drives a consistent quality strategy, regulatory compliance, product integrity, customer performance, and continuous improvement across the segment. The Director partners with Operations, Engineering, Supply Chain, Commercial, and corporate Quality leaders to reduce risk, strengthen operating discipline, and support safe, compliant business growth. The role translates strategy into action, develops strong teams, and communicates effectively from the shop floor to executive leadership. The position is based at a Chromalloy site in the United States and requires regular domestic and international travel to repair locations, customers, and regulatory activities. The role supports aviation safety and reliability by helping ensure repair locations deliver compliant, reliable products and services for critical aerospace components used throughout the global aviation industry.

Requirements

Bachelor’s degree in Engineering, Aerospace, Manufacturing, Quality, Business, or a related technical discipline.
At least 12 years of progressive aerospace quality, maintenance/repair/overhaul, repair-station, manufacturing, engineering, or operational leadership experience.
At least 7 years of people-leadership experience, including leadership of site Quality Managers or a comparable multi-site quality organization.
Demonstrated experience with FAA Part 145 repair-station operations and applicable aviation regulatory requirements.
Proven success leading quality performance, regulatory compliance, customer recovery, audits, investigations, and corrective-action programs across multiple facilities.
Strong executive communication and judgment under pressure.
Willingness to escalate or stop work when compliance, airworthiness, or product integrity may be at risk.

Nice To Haves

Master’s degree.
ASQ quality certification, Lead Auditor certification, or Lean Six Sigma Black Belt.
FAA Repairman Certificate experience or prior accountable quality leadership within a repair station.
Experience leading international aerospace repair locations and working directly with aviation authorities and major aerospace customers.
Experience deploying an enterprise electronic quality management system, including ComplianceQuest or a comparable platform.

Responsibilities

Own and deploy the ECRS segment quality strategy, priorities, operating rhythm, and improvement roadmap across repair locations.
Lead, coach, and hold site Quality Managers accountable while strengthening succession, capability, and organizational depth.
Serve as the senior Quality partner to segment leadership and communicate performance, risks, resource needs, and recovery plans to executive leaders.
Ensure compliance with FAA Part 145 and applicable FAA, EASA, CAAC, UK CAA, certification, customer, and internal requirements.
Drive audit readiness, corrective action, effectiveness reviews, and prevention of repeat findings across the segment.
Use quality metrics and risk signals to improve performance, reduce quality escapes, and strengthen product and customer outcomes.
Lead responses to significant customer concerns, product escapes, investigations, containment, risk evaluation, and recovery plans.
Partner with Operations and Engineering to improve first-pass yield, process capability, documentation discipline, and defect prevention without compromising compliance.
Drive consistent quality governance, data standards, management reviews, and electronic quality management workflows across ECRS locations.
Build trusted relationships with customers, regulators, and certification bodies through clear communication and disciplined follow-through.
Model integrity and accountability, connect team efforts to a shared purpose, champion continuous improvement, build inclusive partnerships, and recognize contributions.