Director, Quality Assurance

Dental Intelligence Inc. • Pleasant Grove, UT

48d

About The Position

We are continuing to build a world-class QA function, and this role is at the center of it. As Director of Quality Assurance, you will own the end-to-end quality strategy for our product portfolio—from test architecture and automation frameworks to AI-powered tooling and release governance. You will lead a distributed, cross-functional QA team across the US, India, and Poland, and operate as a peer to our Engineering and Systems leads as a key member of the Product Development leadership team. This is a high-impact, high-visibility role for a leader who is equal parts strategist and practitioner—someone who can set the vision, roll up their sleeves, and drive a culture of quality across the entire organization.

Requirements

• 9+ years in software quality engineering, with at least 4 years in a leadership role managing distributed or global QA teams
• Proven track record of building QA organizations and automation frameworks from the ground up in fast-paced, product-led environments
• Deep hands-on expertise in test automation tools and frameworks (e.g., Selenium, Playwright, Cypress, pytest, JMeter, k6, or equivalents)
• Demonstrated experience adopting AI/ML-powered testing tools and integrating them into QA workflows at scale
• Strong command of performance, load, and scalability testing methodologies
• Experience working in CI/CD environments and integrating quality gates into deployment pipelines
• Excellent leadership and communication skills—equally comfortable presenting quality metrics to the CTO and debugging a flaky test with an engineer
• Ability to manage and influence across time zones, cultures, and functions
• BS/MS in Computer Science, Engineering, or a related technical field preferred

Responsibilities

• Define and own the global QA strategy, aligning test coverage, automation, and quality standards across all product lines and geographies
• Serve as the quality voice at the leadership table, partnering directly with the CTO, Dev, and Systems leads to embed quality into every stage of the SDLC
• Build, mentor, and scale a high-performing distributed QA team, fostering a culture of accountability, continuous improvement, and engineering excellence
• Champion the adoption of AI and ML-powered testing tools to accelerate test coverage, defect detection, and root cause analysis
• Evaluate and implement intelligent test automation platforms, leveraging AI for test generation, self-healing scripts, and predictive quality insights
• Stay ahead of the curve on emerging QA technologies and establish the team as an early adopter of tools that meaningfully improve quality and velocity
• Architect and oversee robust automation frameworks covering functional, end-to-end, regression, performance, and scalability testing
• Drive the development and maintenance of automated test suites that scale with product growth and support continuous integration/continuous delivery (CI/CD) pipelines
• Establish performance and load testing as a core engineering discipline, with clear benchmarks and gating criteria for every release
• Own product quality as the final gatekeeper for all engineering releases—defining and enforcing release readiness criteria
• Analyze customer-reported defects to identify systemic gaps, feeding findings back into testing strategy and process improvements
• Define, track, and communicate quality metrics, automation coverage, and release health to stakeholders and business owners
• Partner closely with Product and Engineering teams to ensure quality is designed in—not bolted on—at every phase of development
• Drive alignment between geographically distributed teams on testing standards, tooling, and processes
• Translate quality data into clear, compelling narratives for both technical and non-technical audiences

Benefits

• Flexible Time Off + paid holidays
• Competitive Medical, Dental & vision offerings, with buy-up plan options, AND we match your HSA contributions.
• Fully Paid Parental Leave
• 401(k) Retirement savings plan with company match up to 5.5% of your earnings + unlimited access to personal financial advisors.
• Learning & Development Reimbursement program
• Company-paid Life, Disability & AD&D
• Mental Health support programs, Cell phone & gym membership discounts, Corporate Sundance Passes, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: Associate degree