Director Quality Assurance, AML Technologies

ScotiabankToronto, ON
Hybrid

About The Position

We are seeking a Director, Quality Assurance, to lead Quality Engineering across Global AML Technology platforms in a highly regulated environment. This role is accountable for QA strategy, governance, and delivery across multiple AML systems, operating through a hybrid model of internal teams and a managed service partner with onshore and offshore resources. A key success factor for this role is the ability to manage competing priorities and work effectively with senior stakeholders across Technology, Business, Risk, Compliance, and Audit.

Requirements

  • Senior leadership experience in Quality Assurance / Quality Engineering within large scale, regulated technology environments.
  • Proven ability to manage multiple competing priorities across platforms and stakeholders.
  • Experience leading hybrid onshore/offshore delivery models and managed service providers.
  • Strong stakeholder management and communication skills, with executive presence.
  • Background in test automation strategy and modern QA practices.

Nice To Haves

  • Experience in AML, financial crime, regulatory reporting, or similar risk‑intensive domains preferred.

Responsibilities

  • Lead and execute the QA / Quality Engineering strategy for Global AML Technology.
  • Manage QA delivery across multiple AML platforms, ensuring alignment with regulatory, audit, and risk expectations.
  • Oversee a hybrid delivery model (FTEs and managed service partner), including vendor performance and governance.
  • Balance competing delivery priorities, negotiating scope, sequencing, and timelines with stakeholders.
  • Provide oversight of test outcomes and release readiness, contributing to production go/no‑go decisions.
  • Drive adoption of modern QA practices, including increased automation and efficiency.
  • Support audit and regulatory engagements, including issue remediation.
  • Manage QA budgets in partnership with Finance.
  • Build and develop a high‑performing, inclusive QA leadership team.

Benefits

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
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