Quality Assurance Director

Lennox International•Stuttgart, AR

1d•Onsite

About The Position

Lennox International (LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets. This role is based in the 750,000-square-foot facility located in Stuttgart, Arkansas, and offers the chance to lead a critical function, influence plant-wide performance, and help deliver reliable commercial HVAC solutions. The Quality Assurance Director will set and lead the plant’s quality strategy, aligning goals, metrics, and improvement plans with business priorities. This role involves partnering with Operations, Engineering, and plant leadership to improve product quality, process performance, and customer satisfaction. It also includes building and developing a strong quality organization, driving root cause resolution, and using customer feedback and quality data to identify priorities and solve issues. The position is a key member of the plant leadership team and a close partner to the General Plant Manager.

Requirements

Bachelor’s degree in Engineering, Business, Finance, or a related field required.
Strong background in Quality, Lean/Six Sigma, and manufacturing operations.
Analytical, hands-on leader with strong problem-solving, communication, and influencing skills.
Comfort working onsite in a factory environment and collaborating closely across teams.
Build trust, set high standards, and lead with sound judgment.
Think strategically, challenge constructively, and align stakeholders around the right priorities.
Work effectively across functions and influence at all levels of the organization.

Nice To Haves

Advanced degree preferred.

Responsibilities

Set and lead the plant’s quality strategy, aligning goals, metrics, and improvement plans with business priorities.
Partner with Operations, Engineering, and plant leadership to improve product quality, process performance, and customer satisfaction.
Build and develop a strong quality organization, including team leadership, training, and accountability.
Drive root cause resolution, closed-loop corrective actions, and continuous improvement across the facility.
Use customer feedback and quality data to identify priorities, solve issues, and strengthen systems and processes.
Serve as a key member of the plant leadership team and a close partner to the General Plant Manager.
Bring strong Lean manufacturing and continuous improvement experience, including leading change in a complex plant environment.
Lead, coach, and develop teams while driving accountability, engagement, and performance.
Communicate effectively with frontline teams, cross-functional partners, and senior leaders.