Director, Quality Assurance - Xenotransplantation (DPF)

United Therapeutics CorporationChristiansburg, VA
Onsite

About The Position

United Therapeutics is the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation, focused on developing novel pharmaceutical therapies and technologies to expand the availability of transplantable organs. Founded in 1996, the company has six FDA-approved therapies for PAH, PH-ILD, and neuroblastoma, and a near-term pipeline for PAH and pulmonary fibrosis. A significant part of their mission involves creating manufactured organs (kidneys, hearts, lungs, livers) to address the shortage of transplantable organs and eliminate waiting lists. The Director, Quality Assurance – Xenotransplantation will provide strategic leadership and hands-on quality oversight for the manufacture and release of designated pathogen-free (DPF) animal organs intended for human transplantation. This role operates at the intersection of FDA, USDA, and global GxP expectations in a novel environment, ensuring sustained compliance and enabling operational execution across DPF site operations, animal care, laboratories, and manufacturing functions. The position serves as a senior Quality leader, partnering with Site Operations, Animal Care, Facilities, Supply Chain, Regulatory Affairs, and R&D to drive inspection readiness, right-first-time execution, and continuous improvement in a highly regulated and novel manufacturing environment.

Requirements

  • Bachelor’s Degree in science, engineering, or related field or Master’s Degree in science, engineering, or related field
  • 15+ years of experience in a GxP/FDA/USDA regulated environment
  • Extensive managerial experience with demonstrated people leadership, including conflict resolution, change management, coaching, and professional development
  • Experience managing FDA inspections
  • In‑depth Quality Assurance knowledge with applied expertise in GxPs/Quality Systems, FDA/USDA guidelines, and relevant industry standards
  • Ability to interpret data and apply GxP principles to company‑specific procedures, processes, and products, including those related to organ assessment and preservation
  • Strong analytical judgment with exceptional problem‑solving and risk assessment capabilities
  • Strong written and verbal communication skills, including professional documentation and the ability to independently produce high‑volume, complex written materials
  • Ability to interact effectively across departments, including leading meetings and delivering presentations
  • Ability to review work performed by others, identify issues or deficiencies, enforce company policies and procedures, and drive corrective actions
  • Ability to handle confidential company data, projects, and information with discretion
  • Exceptional skills in problem and risk analysis/assessments
  • Ability to interpret data in relation to a vast number of company procedures as well as current GxP/Quality Systems/USDA/etc. requirements
  • Advanced analytical thought, judgment, and in-depth Quality Assurance knowledge
  • Competency in conflict resolution, change management, coaching, and professional development
  • Ability to review work performed by other personnel, communicate problems and deficiencies, elicit corrections, and enforce company policy and procedures
  • Ability to handle confidential company data, projects, information, etc.
  • Proficiency with Microsoft Excel, PowerPoint, Word, and Outlook
  • This position requires working in-person from our facilities five days per week, when not on business travel
  • Must not have interaction with pigs outside of the company

Nice To Haves

  • 12+ years of experience in animal husbandry/tissue bank and/or cell processing environment
  • Experience with TrackWise and MasterControl (eDMS) systems
  • Working knowledge of Laboratory Information Management Systems (LIMS)
  • Experience with SAP S/4HANA

Responsibilities

  • Responsible for strategic planning, direction, and goal setting for the Quality Assurance function of Xenotransplantation
  • Provide strategic direction and governance for the DPF Quality Management System (QMS), ensuring compliance with cGMP, cGLP, cGCP (as applicable), FDA, USDA, and internal quality standards
  • Establish, maintain, and continuously improve QA policies, procedures, and programs supporting xenotransplantation and organ manufacturing activities
  • Own Quality oversight for deviations, investigations, CAPAs, change control, complaints, and product quality reviews
  • Ensure robust document control, data integrity, and record retention practices across animal care, laboratories, and manufacturing operations
  • Lead Quality Assurance to support regulatory and clinical efforts to reach FDA approval of animal organs for human transplant
  • Review documentation (including, but not limited to: animal care records, analytical/medical records, clinical case records, protocols, reports, environmental monitoring data, and laboratory data) for accuracy, completeness, and compliance with United Therapeutics policies and procedures, and GxP/FDA/Clinical Trial/USDA requirements
  • Provide Quality oversight of material receipt, inspection, release, and supplier qualification activities
  • Manage and lead controlled document collaboration, review, and approval
  • Provide prompt review of clinical case data
  • Perform Quality Assurance oversight activities to ensure compliance with current regulatory standards (e.g. deviation/failure investigations, change control documentation management, complaints, standard operating procedures, and product quality review)
  • Review and write/update SOPs and reports to support these systems
  • Perform internal and vendor audits; track corrections to audit observations and manage internal and external audit files; summarize data to support annual product reports
  • Assist Operations, Quality, and R&D in the preparation of validation protocols and reports; coordinate validation plans and tasks to ensure timely completion of validation projects as assigned by Quality management
  • Develop and provide guidance and direction regarding new initiatives and quality improvements; assess internal processes and procedures to ensure the most efficient utilization of resources; provide strategic advice and support to senior management and staff
  • Establish Quality Assurance policies, practices, and programs to support Xenotransplantation function
  • Initiate and lead departmental and/or interdepartmental strategic objectives; translates strategy into operational and tactical plans
  • Lead FDA/USDA or other regulatory agency inspections; interpret direction from the inspection and react accordingly and quickly to mitigate potential problems; support the timely and accurate transfer of data, documents, and information to inspectors; act with discretion
  • Responsible for overall planning, staffing, budgeting, and managing expenses
  • Manage, coach, provide feedback, and review team's work, providing mentorship and professional development
  • Drive a culture of quality, accountability, ethical conduct, and continuous improvement
  • All other duties as required

Benefits

  • medical / dental / vision / prescription coverage
  • employee wellness resources
  • savings plans (401k and ESPP)
  • paid time off
  • paid parental leave benefits
  • disability benefits
  • and more
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