Director, Quality and Risk Management - SP

PROGRESSIONS INC•Philadelphia, PA

15d•Onsite

About The Position

Malvern Behavioral Health is currently seeking a full-time Director of Quality and Risk Management at our South Philadelphia location at 1930 South Broad Street, Philadelphia, PA 19145. This full-time position offers a competitive salary; as well as a comprehensive benefit package including Medical, Dental and Vision benefits, paid time off, life insurance and a company sponsored 401K plan with a company match! Position Summary: Oversees the Performance Improvement (PI) and Risk Management (RM) programs for Malvern Behavioral Health South Philadelphia.

Requirements

Client focused
Team oriented
Great interpersonal and communication skills
Flexible to sudden changes in workload, emergency or staffing
Dependable
Problem solving skills
Focused on compliance and performance enhancement
At least 3 years Healthcare experience/preferably in Quality and/or Risk Management.
Bachelor’s degree Required.
Knowledge of MS Office.
Proficient in Excel.
Ability to plan and organize work and adequately to express ideas orally and in writing.
Ability to establish and maintain effective working relationships with all staff, patients, outside agencies, families and general public.

Nice To Haves

Preferred experience with The Joint Commission on Accreditation
Preferred experience with Children/Adolescents.

Responsibilities

Leads the facility in all activities related to the Performance Improvement and Risk Management Programs.
Completion of external questionnaires including regulatory, accreditation, and licensing.
Directs all inspections and requests by licensing/accrediting and managed care agencies including preliminary internal preparation, on-site assistance to surveyors and assistance in the development of a plan of correction as needed.
Monitors on-going compliance with licensing/accrediting standards through audits.
Performs Root Cause and Success Cause Analysis.
Coordinate the activities of the Medical Executive and Safety Committees.
Coordinates the response and analysis of patient complaints.
Coordinates and updates changes made to the P&P manual.
Oversees the investigation and reporting process following any incident or serious event.
Oversees the Peer Review process.
Maintains files and records as they relate to PI and RM.
Provides regulatory and safety training as necessary.
May be required to work during off shifts as needed.