Director, Public Assistance (Portfolio Manager — FEMA Region 4 (AL · FL · GA · KY · MS · NC · SC · TN)
About The Position
ICF is a global consulting and technology services company with approximately 9,000 employees. ICF's Disaster Management Division helps government clients prepare for, respond to, recover from, and build resilience against disasters. The FEMA Line of Business delivers preparedness, response, and recovery services to state, county, municipal, and tribal government clients nationwide. FEMA Region 4 is one of the practice's largest and most active regions, serving clients across the Southeast — Alabama, Florida, Georgia, Kentucky, Mississippi, North Carolina, South Carolina, and Tennessee. The Portfolio Manager will lead and grow ICF's established FEMA Region 4 portfolio, one of the Division's most significant areas of business. This role requires strong leadership in both project delivery and business development to drive client success and sustained portfolio growth.
Requirements
- Bachelor's degree
- 7+ years combined EM/FEMA experience, including at least 3+ years in a leadership or client-facing capacity
- 3+ years of direct experience managing multi-client portfolios and Project Managers.
- Working knowledge of the FEMA Public Assistance Program (Stafford Act, 44 CFR Part 206, PAPPG).
- Willingness to travel extensively (up to 50%) within the region.
Nice To Haves
- Existing relationships with the Florida Division of Emergency Management (FDEM), Georgia Emergency Management Agency, or other Region 4 state EM agencies.
- Experience with emergency planning, preparedness, emergency operations center activations, incident management
- Experience with on-call/task-order contract structures.
- PMP or CEM
Responsibilities
- Own portfolio P&L and delivery oversight for the current Region 4 client base, including state, county, municipal, and school district clients across Region, and manage the associated Project Managers.
- Oversee on-call and task-order-based engagements within the region.
- Hold delivery to the FEMA compliance and quality standards set by the Public Assistance & Recovery Service Line Lead.
- Own staffing and utilization planning across the portfolio.
- Champion consistent project management standards, tools, and delivery practices across the portfolio; mentor and develop Project Managers.
- Identify and escalate delivery risks and client satisfaction issues before they become compliance or retention problems.
- Grow the region through expansion of existing client relationships — add-on task orders and contract recompetes — and pursuit of identified future target areas across Region 4 States.
- Build senior relationships with state and local emergency management agencies and public assistance grant recipients across Region 4.
- Gain competitive intelligence about client needs and priorities and position ICF for winning work in advance of RFP release.
- Collaborate with peer Portfolio Managers, Service Line Lead, and Line of Business Lead to share best practices and maintain consistent standards across regions.
- Represent ICF at relevant industry associations and state/regional emergency management conferences to build visibility and relationships.
- Ensure the successful development and submission of proposals for pursuits within Region 4, providing guidance, oversight, and support as needed.
- Oversee go/no-go decisions on regional pursuits; escalate multi-region or above-threshold opportunities to the Service Line Lead.
- Serve as a subject matter expert and technical volume contributor on major regional pursuits, partnering with the capture/growth team on win strategy.
Benefits
- ICF is an equal opportunity employer.
- Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
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What This Job Offers
Job Type
Full-time
Career Level
Director
