Director, Property Claims Analytics

Liberty Mutual Insurance•Boston, MA

2d•$120,000 - $225,000•Hybrid

About The Position

The Property Claims analytics team is seeking a talented and highly motivated individual to lead our Loss Insights team within US Retail Markets. The Loss Insights team operates within the US Retail Markets Property Claims organization, playing a central role in the most consequential decisions across the claims lifecycle. The team quantifies the financial impact of changes including the adoption of new tools, vendors, and process innovations that affect how billions of dollars in property claims are handled. This is a team of rigorous, intellectually driven analysts who value asking the right question as much as finding the right answer. As manager, you’ll lead a group energized by complex problems and meaningful work, whose analysis directly shapes claims strategy at one of the world’s largest insurers. This role may have in-office requirements depending on candidate location. Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.

Requirements

Master's degree in Mathematics, Economics, Statistics or other quantitative field
Minimum 8, typically 10, years' experience
Exceptional planning, analytical, decision-making and project management skills
Expert knowledge of data sources, tools and business drivers
Knowledge of statistical techniques required
Industry knowledge critical

Nice To Haves

Ph.D. helpful given quantitative work they are leading

Responsibilities

Lead the Loss Insights team of analysts who design and execute high-complexity analyses driving tangible improvements to claims handling processes and financial outcomes.
Set the analytical vision, develop the talent, and serve as the senior analytical partner to leadership — ensuring the team doesn’t just report data, but thinks critically, focuses on the “so what”, challenges assumptions, and advocates for evidence-based decisions to drive proper outcomes.
Build high-performing analytical teams — hiring well, coaching individuals, and creating an environment where curious people do their best work.
Guide methodology, interrogate assumptions, and elevate the quality of the team’s work across multiple data sources and tools.
Translate complex analysis into compelling narratives for non-technical and executive audiences, and represent the team’s point of view with confidence.
Manage competing demands, allocate resources with discipline, and keep the team focused on the highest-impact work.
Build strong relationships across partner teams, invest in your colleagues’ success, and bring energy and engagement to the organization.