Director, Property & Casualty Business Area Compliance

Horace Mann • Springfield, MO

50d • Hybrid

About The Position

Horace Mann is seeking a collaborative Property & Casualty (P&C) Business Area Compliance Director who is an analytical thinker, and enthusiastic about maintaining high ethical and regulatory standards while supporting business growth and operational excellence. The ideal candidate is responsible for leading and overseeing the compliance program for the P&C business segment. This role provides strategic direction, regulatory guidance, and risk oversight to help ensure compliance with applicable laws, regulations, market conduct requirements, and company policies. The Director serves as a trusted advisor to business leaders and partners across Compliance, Legal, Operations, Claims, Underwriting, Product, Distribution, and other key functions to promote a culture of compliance and effective risk management. The Director is also responsible for identifying, assessing, monitoring, and reporting compliance risks, developing and implementing compliance controls, and supporting regulatory examinations, audits, and remediation activities. This position also provides leadership for compliance initiatives, governance activities, and regulatory change management impacting the P&C business.

Requirements

• H.S. Diploma or GED equivalent required.
• 8+ years of progressive experience in insurance compliance, regulatory affairs, legal, audit, risk management, operations, claims, underwriting, or a related field.
• Strong knowledge of Property & Casualty insurance operations and regulatory requirements.
• Experience interacting with regulators, auditors, and senior leadership.
• Experience leading projects, teams, or compliance initiatives.
• Strong understanding of insurance regulatory frameworks, market conduct expectations, and compliance risk management principles.
• Knowledge of claims handling, underwriting, producer oversight, anti-fraud requirements, privacy, OFAC, and consumer protection regulations.
• Strong strategic thinking, analytical, problem-solving, and decision-making skills.
• Excellent verbal and written communication and presentation skills.
• Ability to influence and collaborate across all levels of the organization and explain complex regulatory topics clearly.
• Strong leadership, relationship management, and organizational skills.
• Ability to manage multiple priorities in a dynamic environment and work independently.
• High level of integrity, professionalism, and sound judgment.

Nice To Haves

• Bachelor's degree (or advanced degree) in Business, insurance, legal studies, or related field preferred.
• Industry certifications/designations such as CPCU, CCEP, CFE, CAMS, or similar preferred.

Responsibilities

• Lead the development, implementation, and ongoing enhancement of the P&C compliance program.
• Provide strategic compliance guidance and consultation to business leaders and stakeholders.
• Foster a culture of ethics, integrity, accountability, and regulatory compliance.
• Monitor emerging regulatory developments and industry trends and assess potential business impacts.
• Oversee compliance with applicable federal and state insurance laws, regulations, and regulatory guidance.
• Advise business partners on regulatory requirements related to claims, underwriting, product administration, producer activities, consumer protection, privacy, anti-fraud, and market conduct.
• Support implementation of regulatory changes and monitor compliance with new requirements.
• Coordinate responses to regulatory inquiries, examinations, and requests for information.
• Identify, assess, and monitor compliance risks across the P&C business.
• Partner with business areas to develop and implement effective controls and mitigation strategies.
• Conduct compliance reviews, monitoring activities, and risk assessments to evaluate adherence to regulatory requirements and company standards.
• Track and report compliance risks, issues, and corrective action plans.
• Provide strategic oversight of the P&C Compliance team’s execution of SOX controls testing, compliance monitoring, and quality review activities, ensuring testing is completed timely, accurately, and in accordance with established methodologies and regulatory expectations.
• Provide oversight of SOX compliance activities, including control design assessments, operating effectiveness testing, issue management, and coordination with Auditors, and business stakeholders.
• Establish performance expectations, metrics, and reporting for compliance testing, quality reviews, and SOX activities, fostering a culture of accountability, continuous improvement, and regulatory compliance.
• Provide oversight and direction to compliance team members responsible for coordinating quarterly divisional compliance meetings to help ensure accountability and timely resolution of compliance matters across the business area.
• Establish and maintain processes for monitoring emerging regulatory developments, enforcement actions, emergency orders, and industry guidance impacting the P&C business, and ensuring affected business areas are informed, prepared and compliant with new or revised requirements.
• Develop and maintain compliance metrics, dashboards, and reporting for leadership and governance committees.
• Prepare and present compliance updates, risk assessments, and emerging issues to senior leadership.
• Support governance committees and working groups focused on compliance, conduct, and fraud risk management.
• Maintain documentation supporting compliance activities and oversight responsibilities.
• Partner with business leaders and Special Investigations Unit (SIU) resources to support fraud prevention, detection, investigation, and reporting activities.
• Provide oversight and guidance regarding fraud-related regulatory requirements, state fraud plans, reporting obligations, and anti-fraud training requirements.
• Consult on OFAC Sanctions monitoring and regulatory adherence.
• Support enterprise fraud and OFAC governance initiatives and cross-functional fraud and OFAC risk management efforts.
• Partner with Compliance and business stakeholders to develop and deliver compliance training and awareness initiatives.
• Promote understanding of regulatory requirements and compliance expectations throughout the organization.
• Support role-based training programs related to claims handling, anti-fraud requirements, market conduct, and other compliance topics.
• Coordinate compliance-related audits, examinations, and reviews.
• Support issue management, remediation planning, and corrective action tracking.
• Ensure timely resolution of compliance findings and regulatory concerns.
• Demonstrates sound judgment and ethical leadership.
• Builds strong partnerships and credibility across business functions.
• Promotes accountability and continuous improvement.
• Develop and mentors team members.
• Leads through influence and collaboration to achieve compliance and business objectives.

Benefits

• Hybrid or remote work environment contingent upon resident state
• Periodic travel may be required
• Work during irregular hours may occasionally be necessary
• Must comply with all company policies regarding confidentiality and handling of sensitive information

What This Job Offers

• Job Type: Full-time
• Career Level: Director