Manages people who are responsible for internal business projects and programs involving department or cross-functional teams of subject matter experts, delivering products through the design process to completion. Plans and directs schedules as well as project budgets. Monitors the project from inception through delivery. May engage and oversee the work of external vendors. Assigns, directs, and monitors system analysis and program staff. These positions' primary focus is project/program management, rather than the application of expertise in a specialized functional field of knowledge although they may have technical team members. Responsible for leading and overseeing multiple projects and project teams implementing projects of various size (scale), complexity, and duration to deliver business solutions and services to the organization. Responsible for leading business integration or new business implementation projects which encompass the entire panorama of health plan functions. Project teams are likely to be comprised of cross-functional internal and external resources. Oversees direct reports' interactions with internal staff, external corporate departments, and Health Plans to define the project parameters and develop detailed project documentation to include business requirements, project plans, project schedules, workflow solutions, and project status reports and communications. Projects may vary to include the following: system implementations, internal/cross functional department process improvement initiatives, implementation of new state health plans, and implementation of new product lines. Provides vision and leadership over the program and determines the measurements for success. Regularly assesses the program for improvement opportunities, provides goals and shows measurement of success. Participates and provides oversight on external statements of work.
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Job Type
Full-time
Career Level
Director