Director, Project Management

VaynerMedia LLC•Los Angeles, CA

12h•$130,000 - $165,000•Hybrid

About The Position

VaynerX is a family of companies building brands for the now. Founded by Chairman Gary Vaynerchuk in January 2017, the modern-day parent company is home to relevance-driving businesses including VaynerMedia, ChukMedia, Tamara Group, Gallery Media Group, Tingley Lane Trading, and VaynerSpeakers. ABOUT VAYNERMEDIA VaynerMedia is a global integrated creative and media agency, built for today's consumers. As the Modern Agency of Record, it understands the nuances of today's attention landscape, empowering brands to win attention, drive relevance, and deliver business results. Founded in 2009, by Gary Vaynerchuk, the independently owned agency operates in 15 offices worldwide, including Amsterdam, Bangkok, Chicago, New Delhi, Kuala Lumpur, London, Los Angeles, Mexico City, Miami, New York, Tokyo, Toronto, Singapore, and Sydney. VaynerMedia is part of the VaynerX family of companies. Director, Operations Who are you? Highly organized, highly motivated, goal-focused, and detail-oriented self-starter who is passionate and experienced in all aspects of project management within a fully integrated Creative and Media agency. You can bridge the macro goals, philosophies, and frameworks of both Client and Agency, with the day-to-day execution of the work. You can advise senior leaders on developing and implementing appropriate portfolio processes and operations. Your experience includes, but is not limited to, highly produced digital videos, highly produced social content, websites & digital experiences, and other complex projects. You are someone who is all about hustle, flexibility, and growth in yourself and your team. You are a strong leader looking to coach, manage, and grow a team of Project Managers in their path Portfolio Management Serve as senior lead on large-scale portfolios of businesses, partnering with Directors and VPs across Client Partnerships, Creative, Strategy, Media, Analytics, Production, Influencer, and Commerce regularly on business priorities and portfolio-specific processes. Partner with Client Service leads and the FinOps director to define and monitor the overall portfolio approach, deliverables, staffing plans, and agency fees. Understand each client's engagement and context, including business objectives and priorities. Serve as a key lead on all aspects of project and retainer financials within a portfolio - ensuring proper processes, tracking methods, and escalations are being adhered to Partner with CS & FinOps leads in retainer scopes, procurement requirements, and larger business planning with clients Team Management Mentor and train Project Managers to ensure optimal team dynamics and individual career growth Serve as a key communication, escalation, and negotiation point for the team. Support VP in developing, vetting, and implementing process and training initiatives for department staff Process Management Responsible for the operation, customization, and improvement of team processes necessary for each portfolio’s business needs Work with other senior department leads to maximize operational efficiencies and define processes on the team, project, and portfolio levels Nurture cross-functional agency relationships and be the ultimate problem solver to deliver work to Clients Project Management Provide strategic program planning and oversight on a variety of marketing and advertising work, including brand creative, websites & digital experiences, social content, digital videos, events, etc Develop budgets, project plans, and SOWs with an understanding of best practices, potential third-party capabilities, time requirements, and broader portfolio business objectives Work with PMs, department leads, and FinOps to assemble the best integrated teams for each assignment. New Client Planning Lead client discovery and scoping with CS partner Align key internal and client stakeholders on onboarding process and key ways of working. Provide significant support to PM during first 100 days of client engagement

Requirements

10+ years of experience, including direct experience within an agency environment in a project management capacity
Experience with digital and social projects and deliverables ranging from $10K to $2M+
Strong ability to partner across departments, including Client Service, Strategy, Creative, Production, Media, Tech, Ecomm, etc.
Experience using project management software such as: ClickUp, Asana, Workfront, etc.
Proficient in Microsoft, Excel, and Google Workspace
A cool, calm, and collected approach to problem-solving
Understanding of, and experience executing, projects that adhere to platform guidelines, legal considerations, advertising regulations, and social/digital best practices
Strong communication skills
Ability to work both independently and as a part of a team
Ability to thrive in a fast-paced, high-pressure environment
Demonstrated experience in and passion for team leadership, mentorship, and development of junior talent

Responsibilities

Serve as senior lead on large-scale portfolios of businesses, partnering with Directors and VPs across Client Partnerships, Creative, Strategy, Media, Analytics, Production, Influencer, and Commerce regularly on business priorities and portfolio-specific processes.
Partner with Client Service leads and the FinOps director to define and monitor the overall portfolio approach, deliverables, staffing plans, and agency fees.
Understand each client's engagement and context, including business objectives and priorities.
Serve as a key lead on all aspects of project and retainer financials within a portfolio - ensuring proper processes, tracking methods, and escalations are being adhered to
Partner with CS & FinOps leads in retainer scopes, procurement requirements, and larger business planning with clients
Mentor and train Project Managers to ensure optimal team dynamics and individual career growth
Serve as a key communication, escalation, and negotiation point for the team.
Support VP in developing, vetting, and implementing process and training initiatives for department staff
Responsible for the operation, customization, and improvement of team processes necessary for each portfolio’s business needs
Work with other senior department leads to maximize operational efficiencies and define processes on the team, project, and portfolio levels
Nurture cross-functional agency relationships and be the ultimate problem solver to deliver work to Clients
Provide strategic program planning and oversight on a variety of marketing and advertising work, including brand creative, websites & digital experiences, social content, digital videos, events, etc
Develop budgets, project plans, and SOWs with an understanding of best practices, potential third-party capabilities, time requirements, and broader portfolio business objectives
Work with PMs, department leads, and FinOps to assemble the best integrated teams for each assignment.
Lead client discovery and scoping with CS partner
Align key internal and client stakeholders on onboarding process and key ways of working.
Provide significant support to PM during first 100 days of client engagement