Director, Project Management - FS Tech

Capital One•Plano, TX

About The Position

At Capital One, we’re building a leading information-based technology company. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. About the Team: The Director of Project Management is a critical position supporting senior leadership, enabling leaders to execute strategic work while ensuring operational rigor. This role is a part of the Financial Services Technology Top of House Command Center and is responsible for driving horizontal initiatives that support ~1500 associates across the division. The individual in this role will lead the Financial Services Technology (FS Tech) annual business rhythm (annual strategic planning, monthly business reviews, quarterly business reviews, etc); divisional governance processes; strategic initiatives; labor strategy; campus programs; learning and development; associate engagement; and communications. Candidates should have a passion for technology, strong strategic command, an engaging executive presence, exceptionally strong written and verbal communication skills, expertise in relationship-building, and the ability to manage multiple projects and deadlines at once. Candidates should be excited about improving the daily lives and development of our engineers and helping leaders advance our strategy at scale.

Requirements

Bachelor’s degree
At least 5 years of experience in Project Management
At least 4 years of experience in digital product management, tech consulting or strategy.
At least 3 years of people management experience
At least 3 years of experience managing executive level stakeholders across different business functions
At least 3 years of experience working with engineering teams

Nice To Haves

MBA or Master’s degree
5+ years of people management experience
5+ years of experience in strategy development
3+ years of experience in finance or budgeting
3+ years of experience driving organizational change and operational excellence

Responsibilities

Serve as a strategic thought partner for our Financial Services Technology leadership team, helping guide the operations and management of the organization.
Lead the division’s Developer Enablement program.
Act as a central point of contact between the Financial Services Technology leadership team, Enterprise Tech leadership and other key partners.
Ensure alignment of leaders across the organization.
Prioritize and focus leaders in a number of key areas (goals, labor strategy, budget, associate engagement, culture, operational excellence, etc).
Aid the leadership team in strategic planning, uncovering critical efficiencies and preventing duplication of effort.
Understand the organization’s strategy and vision, lead the LT to drive and track goals and priorities.
Tackle and solve issues through escalation and articulate the issues that need to be done to elevate the team and allow easy accountability.
Assist the leadership team with strategic planning including financial, workplace, and resource planning in collaboration with key partners
Create and manage effective, scalable processes to manage operating rhythms. Requires an ability to lead and influence to inject new operational processes to drive executional discipline and excellence.
Craft operating routines and regularly participate in team meetings, offsites, and huddles.
Demonstrates a proven track record of excellent program management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment
Driving all phases of project management to include feasibility, definition, planning, prioritization, implementation and close out of projects
Partnering cross-functionally with key stakeholders to provide strategic and tactical thought partnership to effectively drive project delivery
Working with cross functional teams and influencing others to work toward common goal, regardless of resource and time constraints
Proven ability to build a team strategy and effectively develop and lead a team of associates in pursuit of top performance
Understanding of financial systems and technology processes
Demonstrated ability to operate both strategically and tactically in a high-energy, fast-paced environment
High degree of organizational skills and ability to manage multiple, competing priorities simultaneously; prioritizes based on impact and makes difficult tradeoffs to meet deadlines
Effective communicator – ability to create clarity amongst diverse groups from team members to stakeholders
Demonstrated analytical and quantitative skills – ability to establish metrics and utilize data to measure operational efficiency, team health, and partnership effectiveness
Asks the tough questions and challenges the status quo