Director, Project Management - Domain Delivery Lead
About The Position
Capital One’s Bank Tech Technical Program Management and Delivery organization is seeking a highly organized, self-motivated Director of Project Management to join the Delivery team. The role has visibility into and influence over strategic, complex initiatives across multiple lines of business. The Domain Delivery Lead (DDL) is a long-term strategic partner to Engineering Accountable Executives (AEs), supporting a specific technology tower and its portfolio of systems and applications. The DDL advances the development, maintenance, and health of reusable technology solutions, including platforms and services, and helps move the tower toward the destination state of its SaaS journey. The role supports the AE in developing and executing the tower’s strategy, evolving delivery practices, governing delivery standards, and using data and dashboards to improve tower health. It also promotes visibility of achievements and centralizes risk and impediment tracking for steady-state portfolio work in collaboration with TPMs and Project Managers. The successful candidate brings technology strategy and consulting experience and can connect complex technical architectures to business objectives. The role calls for evaluating software assets, partnering with engineers on solution-oriented architectures, driving platform maturity, and leading enterprise-wide technology transformations.
Requirements
- Bachelor’s degree.
- At least 9 years of technical program management or project management experience.
- At least 3 years of technology strategy experience.
- Proven background in technology strategy, IT consulting, or enterprise architecture.
- Deep understanding of SaaS operating models, platform development, asset-centric delivery, and cloud-native architectures.
- Exceptional ability to craft compelling narratives, lead executive-level Domain Reviews, and influence senior stakeholders and Accountable Executives.
- Demonstrated ability to manage domain capacity, identify convergence opportunities, and mitigate cross-initiative risks beyond day-to-day project execution.
- High proficiency in leveraging analytics and platform health metrics to optimize operations and guide technical investments.
- Ability to work autonomously and escalate to a direct manager and leadership in a timely manner.
- Confidence championing unpopular ideas, including with more senior leaders.
- Ability to navigate ambiguity and influence across an organization as a collaborative team player.
- Executive communication skills to tell stories that positively drive transformational change.
Nice To Haves
- Master’s degree in Business Administration or Computer Science.
- 10+ years of process, project, or program management experience.
- Strong communication and collaboration skills.
Responsibilities
- Lead monthly tower-centric reviews of asset architecture and outcomes to inform leadership about the Domain’s SaaS journey.
- Provide recurring steering opportunities to align strategic priorities across partnering towers.
- Synthesize technical data, including asset maps, current and destination architectures, and platform health, into actionable insights for executive decision-making.
- Oversee the tower’s asset inventory and define strategies and vision for platform development.
- Partner with engineering leaders to categorize assets as invest, maintain, or deprecate, and develop comprehensive solution roadmaps.
- Identify initiatives needed to advance the domain’s technical roadmap and map milestones against available capacity.
- Use health and productivity dashboards, including measures such as availability, latency, incident tracking/MTTR, and velocity, to drive continuous improvement.
- Support tower operating rhythms by identifying architectural bottlenecks, reviewing financial health for appropriate investment allocation, and streamlining planning routines.
- Coach sub-organizations on adherence to SaaS frameworks, metrics standards, and data integrity.
- Support the Engineering Accountable Executive in developing and executing the tower’s strategy, evolving delivery practices, and governing delivery standards.
- Promote broad visibility of achievements and centralize risk and impediment tracking for steady-state portfolio work in collaboration with TPMs and Project Managers.
- Contribute to continuous improvement of program and portfolio management practices.
Benefits
- Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
- Eligible for performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
