Director, Program Manager - Stock Plan Services

Fidelity•Covington, KY

4d•Onsite

About The Position

As part of the Product organization, the Program Manager is responsible for delivering quality solutions by supporting the successful planning, execution, and delivery of initiatives while ensuring consistency with Product strategy, commitments, and goals. The Program Manager works in conjunction with Stock Plan Leaders at the portfolio and program level to coordinate initiatives by providing oversight from initial assessment through solution launch with an emphasis on business readiness activities. This role will be primarily focused on supporting cross domain work to align Stock Plan Services (SPS) and Brokerage interdependencies and future state roadmaps. This person will also collaborate to build, implement, and monitor efficient and effective processes for the Product Development Lifecycle within the framework of a high-performing agile team environment. Organizing, collaborating to set success measures, and monitoring assigned initiatives to support the organization’s key objectives. Working with program/initiative teams to manage issues and risks throughout project lifecycle. Facilitation of initiative business readiness activities including planning and deployment of product improvements. Providing status updates on a regular basis to Stock Plan leadership and key partners for assigned initiatives. Working with leadership to build and maintain client migration/adoption plan for implementation of new or enhanced product features. Facilitating quarterly program planning sessions for the team. Working with Product leadership to continuously improve how the Product team executes against their work.

Requirements

7+ years of related project management experience in financial services, systems development, product development, and/or project/program management
Bachelor’s degree required
Ability to understand sophisticated business environments and interdependent relationships for business requirements
Well-demonstrated leadership skills, a strong sense of ownership, and dedication to results
Change Management leadership including leading teams through resistance to change
Ability to lead, direct, and empower product and technology team members without formal management authority.
Strong consultative, listening, communication and problem-solving skills
Critical thinker with good judgment and initiative
Strong interpersonal skills, including the ability to work across the organization and influence at all levels of management and peers
Excellent command of verbal and written communications
Highly organized with ability to meet internal goals

Nice To Haves

Experience in Agile/Scrum methodology is beneficial
Experience in SAFe and Six Sigma are a plus

Responsibilities

Support the successful planning, execution, and delivery of initiatives.
Ensure consistency with Product strategy, commitments, and goals.
Coordinate initiatives by providing oversight from initial assessment through solution launch with an emphasis on business readiness activities.
Support cross domain work to align Stock Plan Services (SPS) and Brokerage interdependencies and future state roadmaps.
Build, implement, and monitor efficient and effective processes for the Product Development Lifecycle within the framework of a high-performing agile team environment.
Organize, collaborate to set success measures, and monitor assigned initiatives to support the organization’s key objectives.
Manage issues and risks throughout project lifecycle.
Facilitate initiative business readiness activities including planning and deployment of product improvements.
Provide status updates on a regular basis to Stock Plan leadership and key partners for assigned initiatives.
Build and maintain client migration/adoption plan for implementation of new or enhanced product features.
Facilitate quarterly program planning sessions for the team.
Continuously improve how the Product team executes against their work.