Director, Program Management

Create Music Group

7h • $180,000 - $200,000

About The Position

As our Data & Technology organization scales, we are building the operating system that powers how the company works — starting with CreateOS and expanding across the business. We are seeking a Director of Program Management to drive organizational execution across product, engineering, design, and platform teams, ensuring complex initiatives deliver cohesive, end-to-end systems with real operational impact. Operating within the Clarity–Coordination–Cohesion model: Product drives Clarity, Program drives Coordination, Pods deliver Cohesion. This role sits at the center of how strategy becomes execution — aligning teams, orchestrating dependencies, and driving measurable progress against organizational objectives and delivery milestones as the company scales. The ideal candidate is a strong systems thinker and operational leader with experience driving organizational change, scaling distributed teams, and helping organizations adopt modern agile and AI-enabled ways of working.

Requirements

• Bachelor’s degree in a relevant field or equivalent practical experience
• 7+ years of experience in program management, technical program management, product operations, or related roles within software organizations, leading complex cross-functional programs within software or technology organizations
• Demonstrated experience working closely with product, engineering, and design teams to deliver complex software systems
• Experience leading cross-functional initiatives through implementation, operational transition, and platform scaling
• Proven success driving execution across product, engineering, design, and platform teams in fast-moving environments
• Strong systems thinking with the ability to translate complex initiatives into cohesive operational outcomes
• Experience leading organizational change, operational transformation, and evolution of delivery or operating practices at scale
• Strong understanding of agile methodologies, modern product development workflows, and AI-enabled operational practices
• Experience leading distributed teams across multiple time zones
• Excellent communication, stakeholder management, and operational leadership skills, including executive audiences
• Strong organizational judgment with the ability to drive alignment, accountability, and momentum across teams

Responsibilities

• Drive cross-functional execution aligned to organizational objectives, strategic priorities, delivery milestones, and measurable outcomes
• Orchestrate delivery across pods, managing dependencies, sequencing, risks, and execution alignment
• Partner with Product and Engineering leadership to operationalize strategy and ensure delivery of cohesive, end-to-end systems
• Lead organizational readiness and cross-functional transition planning for adoption of new systems, workflows, and operating practices
• Establish scalable operating rhythms, communication practices, and execution frameworks across distributed teams
• Drive organizational alignment through program reviews, stakeholder communication, and executive reporting
• Lead cross-functional issue resolution to maintain momentum, delivery quality, and business impact
• Help evolve organizational processes, including agile practices, change management, and AI-enabled workflows
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Director