Director, Program Management

Walmart • Bentonville, AR

3d • Onsite

About The Position

The Director, Program Management provides strategic leadership by aligning business objectives with customer needs and driving the development and execution of comprehensive program plans. This role oversees cross-functional teams, manages resource allocation, and evaluates operational processes to ensure optimal outcomes. The position fosters continuous improvement, supports talent development, and promotes adherence to company standards and ethics. By collaborating with senior leaders and stakeholders, the Director ensures informed decision-making, risk management, and the successful delivery of enterprise-wide initiatives that enhance service capabilities and drive business growth. The Central Operations Chief of Staff Office functions as the strategic coordination center, advancing key priorities, transformation efforts, and leadership goals. This team partners with senior leaders to oversee business operations, governance, communications, project execution, performance monitoring, and long-term planning. Members contribute to enterprise-wide initiatives, tackle complex challenges, and shape organizational strategy through effective program management, leadership, and communication. The team emphasizes adaptability and sound decision-making to drive operational excellence and continuous improvement across the enterprise, ensuring alignment and successful delivery of critical business objectives.

Requirements

• Proven expertise in program management with the ability to direct multiple enterprise-wide projects and cross-functional teams.
• Strong leadership skills to develop talent, foster collaboration, and drive strategic initiatives aligned with business goals.
• Excellent communication and stakeholder engagement capabilities to influence and inspire commitment across all organizational levels.
• Experience in strategic planning, resource allocation, and process improvement to enhance operational efficiency and program outcomes.
• Ability to analyze business objectives, measure performance, and implement data-driven decisions to achieve desired results.
• Commitment to integrity, ethical standards, and promoting a culture of accountability and continuous learning.
• Bachelor's degree in Business, Human Resources, Legal, or related field and 5 years’ experience in project management, compliance, operations management or related area OR 7 years’ experience in project management, compliance, operations management, or related area.
• 4 years’ experience using intermediate functionality of Microsoft Office.
• 4 years’ experience leading cross-functional teams.

Nice To Haves

• Experience developing training curriculum or content.
• Managing cross-functional teams.
• Managing Large Scale Change Initiatives.
• Master's degree in Business Administration or related field.
• Retail consulting.
• Walmart experience in Merchandising, Operations, Marketing, or Finance, including at least 2 years in a role requiring strategy development.

Responsibilities

• Provide strategic direction by analyzing business objectives and customer needs to develop and implement effective program management plans.
• Lead cross-functional teams to prioritize, scope, and evaluate enterprise-wide projects, ensuring alignment with organizational goals.
• Drive continuous improvement by assessing operational processes, identifying opportunities, and implementing best practices.
• Collaborate with senior leaders to establish success criteria, manage risks, and communicate program requirements to stakeholders.
• Foster talent development through coaching, mentoring, and succession planning to build a skilled and engaged workforce.
• Promote integrity and ethical standards while supporting a positive associate and customer experience.

Benefits

• Competitive pay
• Performance-based bonus awards
• Medical coverage
• Vision coverage
• Dental coverage
• 401(k)
• Stock purchase
• Company-paid life insurance
• PTO (including sick leave)
• Parental leave
• Family care leave
• Bereavement leave
• Jury duty leave
• Voting leave
• Short-term disability
• Long-term disability
• Company discounts
• Military Leave Pay
• Adoption and surrogacy expense reimbursement
• Walmart-paid education benefit program (Live Better U) for full-time and part-time associates
• Tuition, books, and fees completely paid for by Walmart for Live Better U programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director