Director, Program Management

Experian • Franklin, TN

1d • Hybrid

About The Position

Experian Health is seeking a Director of Program Management to lead a multi-year initiative to migrate approximately 4,200 servers from three Tennessee data centers to Amazon Web Services (AWS). The role oversees delivery across more than 20 technology workstreams and partners with AWS Professional Services, technology leaders, and executive stakeholders to manage milestones, resources, risks, and financial performance. The position is based in or near Franklin, Tennessee, with an emphasis on collaboration in designated hub locations.

The Director will lead the migration and modernization program, establish and manage the program management office, and coordinate migration planning and sequencing with AWS Professional Services. The role also oversees partner delivery and contractual milestones, tracks program performance and financial results, coordinates resources and cloud readiness across functions, and provides executive updates. Migration work must meet healthcare data protection and security requirements.

The position reports to the VP, Security & Risk, who serves as Program Lead, and works directly with the CTO as Accountable Executive.

Requirements

• 12+ years of program or project management experience in enterprise technology, including 5+ years leading large, multi-workstream programs.
• Experience managing technology programs with multi-million-dollar budgets and teams of 100+ contributors.
• Experience leading enterprise data center migrations or cloud transformation programs involving AWS.
• Experience managing systems integrators or AWS Professional Services under fixed-bid or outcome-based contracts, including milestones and scope changes.
• Experience with integrated program scheduling, critical path planning, risk and dependency management, financial oversight, and executive reporting.
• Experience with cloud infrastructure or application modernization technologies such as Amazon EC2, Amazon EKS, managed databases, containers, CI/CD, or infrastructure as code.
• Experience delivering technology programs in healthcare or another regulated environment with HIPAA, HITRUST, or comparable compliance requirements.
• Experience coordinating cross-functional teams and using program management tools such as Jira, Confluence, or ServiceNow.

Nice To Haves

• PMP, PgMP, SAFe, or AWS certification.
• Experience with AWS Migration Acceleration Program, AWS Transform, or comparable migration tools.
• Experience with VMware migrations, SQL Server to PostgreSQL conversion, or large-scale server retirement.
• Experience in healthcare revenue cycle management or healthcare provider technology.

Responsibilities

• Lead migration and modernization delivery plans, milestones, and dependencies across more than 20 workstreams.
• Build and manage the program management office, establishing consistent planning, reporting, governance, and change management practices.
• Direct migration planning and sequencing with AWS Professional Services, coordinating application transitions, shared infrastructure, and business continuity requirements.
• Manage program risks, issues, decisions, and resource dependencies; escalate concerns and resolve delivery barriers.
• Oversee AWS Professional Services delivery, including contractual milestones, scope changes, partner performance, and knowledge transfer.
• Establish and report program performance measures, including migration progress, server retirement, database conversion, and financial results.
• Partner with technology, product, security, operations, and finance leaders to coordinate resources, cloud readiness, compliance, and program spending.
• Provide executive communications and program updates while ensuring migration activities meet healthcare data protection and security requirements.

Benefits

• Great compensation package and bonus plan.
• Medical, dental, and vision benefits.
• Matching 401K.
• Flexible work environment with the ability to work remote, hybrid, or in-office.
• Flexible time off, including volunteer time off, vacation, sick time, and 12 paid holidays.
• Variable pay opportunity.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed