Director, Program Management

Flex•Austin, TX

14d•Onsite

About The Position

Flex is seeking a Director, Program Management located in Austin, TX. This role will support SpinCo, a new independent company focused on critical digital infrastructure, delivering end-to-end power and thermal management solutions for AI data centers and other mission-critical applications. The spin-off is planned for Q1 2027. The Director, Program Management will be responsible for developing corporate, global, and organizational policies, and directing cross-functional activities to deliver quality programs to external customers, with the overall focus to ensure customer satisfaction and retention to generate growth for the business.

Requirements

10+ years of experience within a high-volume manufacturing environment.
Must have knowledge and experience with NPI
Strong experience in Operations
Experience with PNL
Ability to interface and communicate with different levels of the organization
Strong communication skills

Responsibilities

Ensure effective communication of strategy between cross-functional teams to support smooth and timely progression of programs, products, or services through all launch phases.
Work with BU and GOPs teams to ensure key metrics are monitored and that customer satisfaction is closely tracked.
Drive, collaborate, and steer business launch activities, including win replacement and growth programs.
Establish project schedules, financial parameters, and technical requirements, managing projects from initiation through mass production.
Communicate customer requirements, specifications, project schedules, and budget constraints to cross-functional teams and management.
Review daily program schedules, identify problem areas, assess root causes, and provide technical support and direction to the project team to resolve issues.
Develop status reports, including project financials, ensuring the project team meets customer requirements and maintains cost control.
Create and maintain project plans, documentation, procedures, and project deliverables.
Conduct program presentations covering strategic updates, status reviews, and technical information related to specific projects and schedules.
Support the management of larger projects and programs as required.
Provide guidance, training, and support to Project and Product Managers to achieve objectives in accordance with established policies.
Recommend improvements or changes to policies that may impact subordinate organizations.
Interact frequently with customers, functional peer group managers, and senior management.
Maintain strong understanding of Flex financials, including program P&L and accrual management.